Problem with listen button

  1. 13 years ago

    Hi
    First sorry for my bad englis..

    I read many posts here, but I could not fix the problem (Listen button is not working).
    I updated FOP2 server and Freepbx module yesterday, but nothing :(

  2. admin

    25 Oct 2011 Administrator

    Please describe what happens when you click the listen button.

    What you must do:

    click on a button that is in a call
    click on the listen button in the action toolbar

    What should happen:

    your phone rings
    you pickup the phone and listen to the call

    If you describe a little bit more what you do and what happens I would be able to point you in the right direction to fix the issue... but with no information it is a shot in the dark.

    Probable causes: insufficient manager permissions (lack of originate), button misconfiguration when doing manual config, using asterisk 1.6.0 without specifying the force_parameter_delimiter in fop2.cfg.

  3. The button is behaving correctly, but when I try to listen to some calls my extension is called, but is silent when I answer.

    Note: I am using Asterisk 1.8

  4. admin

    26 Oct 2011 Administrator

    You will have to see if chanspy is listenting to the proper channel, do a "core show channels concise" from the asterisk cli to get the information.

    It seems fop2 is doing its job, and that is asterisk's chanspy that is misbehaving. Depends also on the exact 1.8 version you have... chanspy is one of the applications that is most erratic across versions.

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