FOP2 Panel needs to display the status of the extension. The Polycom phones has a "MyStat" key that allows the sales agent to state there current status . This is important because the supervisor is using the FOP panel to know which agent is available.
Plzzzz
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12 years ago
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Fop2 manager asterisk, it does not manage phones. If you phone signals asterisk in some way, then fop2 can be used for that., but it will require customizations. (The fop2 presence box can be used to set queue pause instead of dnd)
