Can whisper, but can't Listen

  1. 12 years ago

    Hello,

    I'm a new user of fully new activated FOP2.
    I have installed it on Elastix, and I have added the registration code I get yesterday.

    This is the problem I'm expecting.

    I have 2 extensions : 1101 and 4101.
    I make a call from 4101 to *43 (echo test).
    I want to spy this conversation from 1101.

    So I log in to FOP2 with 1101 id and his voicemail password.
    At this point, everything works fine. I can see the extension 4101 online with *43.

    When I select the 4101 extension, and click on "Listen" button, a call arrive my phone (1101), but it ring in the 4101 conversation (the conversation I try to spy) !
    I take the call, but I can't hear anything. No sound, just blank.

    The Whisper mode seems to works. I can hear the conversation.
    When I take the call it says the extension number ( "4101 .... ") and I can hear the conversation, and talk to 4101.

    I don't understand why i'm not able to " listen only" the conversation.

    Here is my chanspy section in extensions_custom.conf
    [app-chanspy]
    include => app-chanspy-custom
    exten => 555,1,Macro(user-callerid,)
    exten => 555,n,Answer
    exten => 555,n,Wait(1)
    exten => 555,n,ChanSpy()
    exten => 555,n,Hangup

    The chanspy block in extensions_additional.conf
    [app-chanspy]
    include => app-chanspy-custom
    exten => 555,1,Macro(user-callerid,)
    exten => 555,n,Answer
    exten => 555,n,Wait(1)
    exten => 555,n,ChanSpy()
    exten => 555,n,Hangup

    Let me know what other informations you need to understand what happen,

    Many thanks for your help,

  2. admin

    9 Sep 2012 Administrator

    Did you try with a "real" bridged call? FOP2 just calls the chan spy application, directly, it does not use any special contexts.

    I did not understand that you say it rings your phone and then rings the phone you want to spy on? Please try with a regular call, between TWO extensions or extension and trunk, and try there. Maybe chanspy has troubles on an echo test application, anyways, this is totally outside fop2 itself.

    Best regards,

or Sign Up to reply!