Add to queue

  1. 12 years ago

    Dear all,

    i have installed FOP2 on a server with Asterisk 11.
    Everything works fine, expect the functio add to <queue name>.
    I see the users button and the button Queue but if on a user i do right click add to <queue name> nothing happens.

    Can you help me to solve this issue?

    Best regards,
    Davide

  2. 11 years ago

    admin

    30 Nov 2012 Administrator

    How did you configure buttons? Do you have all permissions in /etc/asterisk/manager.conf ?

  3. Don't know if they may help you. But I had a similar problem with FOP2 running on Asterisk 11.2.1 w/FreePBX 2.11.0.0beta2.2

    I would try to remove/add extensions to/from a specific queue and nothing would happen. As it turns out I have declared in Queue static agents.

    When I removed all agents from the queue in FreePBX GUI or in queues_additional.conf and left the queue empty in so far as Asterisk was concerned. And then restarted FOP2

    I was able to use FOP2 to add/remove extensions to/from queues as I pleased.

    Not sure if my experience will help in your case, but thought I share it in the off chance it does.

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