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Transfer Problems

  1. 15 years ago

    RRainey

    18 Nov 2009

    Not sure if this is a bug or an operator error. I can transfer calls from 3 different computers but after 3 or more transfers on the same call, fop2 will stop transferring and/or hangup. Is this a known issue or setting I am missing?

    I am using pbxinaflash and upgraded to fop2 (and registered). I followed the excellent tutorial that worked very nicely in:
    http://www.elastixconnection.com/index. ... &Itemid=89

    I did have to move my manager setup to manager_custom because freepbx would not allow me to select "originate" in my setup. But it appears to be working properly, here is the result from "manager show user fop2"
    username: fop2
    secret: <Set>
    deny: 0.0.0.0/0.0.0.0
    permit: 127.0.0.1/255.255.255.0
    read: system,call,command,agent,user,originate
    write: system,call,command,agent,user,originate
    displayconnects: no

    Also, I do have /usr/local/fop2/fop2.cfg containing: blind_transfer=1

    What am I missing?

  2. admin

    20 Nov 2009 Administrator

    it would be nice to see the Asterisk full log at the moment of the last failed transfer, together with the fop2_server output with debug level 15. It sounds like an Asterisk bug (channel masquerading from hell).

    Best regards,

  3. RRainey

    20 Nov 2009

    I am not sure what exact command you want me to execute. Please let me know.

  4. admin

    20 Nov 2009 Administrator

    Not just one command... you might want to increase verbosity and debug in asterisk:

    asterisk -r
core set verbose 10
core set debug 10
exit

    .. and you need to start fop2_server in debug mode:

    service fop2 stop
cd /usr/local/fop2
script capture.log
./fop2_server -X 15

    then do the call and transfer & transfer & transfer until the error happens.

    Then stop fop2 and script:

    ctrl-c
exit

    You will have the manager log in the file capture.log . At the same time extract the last lines of the asterisk full log :

    tail -n 5000 /var/log/asterisk/full/log >/tmp/asteriskfull.log

    Those two files will have the relevant information to track the problem and determine if its a fop2 bug, an asterisk bug, a user error, etc... You would want to reduce verbosity and debug in asterisk when you are done and start fop2 as a service again:

    asterisk -r
core set debug 0
core set verbose 3
service fop2 start

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