Two Questions

  1. 11 years ago

    I am a new user of FOP2 with Freepbx 2.10. I have couple of questions

    1. How can I connect to the FOP2 from an external network? We have two different networks at my office, if I have my pc connected to the phone network it works great. But that network has a slow internet conncetion. I would like to use my faster internet connection but still be able to use FOP2. I have did port forwarding port 5038 TCP/UDP without joy.

    2. How can I "Park" a call? I have a button for the park locations and it shows a call parked. If I understand this correctly I should click on the park button and then the Dial button while I am on a call to park it. When I do that nothing happens.

    Thanks

  2. admin

    23 Nov 2013 Administrator

    I am a new user of FOP2 with Freepbx 2.10. I have couple of questions

    1. How can I connect to the FOP2 from an external network? We have two different networks at my office, if I have my pc connected to the phone network it works great. But that network has a slow internet conncetion. I would like to use my faster internet connection but still be able to use FOP2. I have did port forwarding port 5038 TCP/UDP without joy.

    You have to port forward TCP/4445, not 5038.

    2. How can I "Park" a call? I have a button for the park locations and it shows a call parked. If I understand this correctly I should click on the park button and then the Dial button while I am on a call to park it. When I do that nothing happens.

    First, you need a custom context for parking, how to add it for non freepbx setups is told in the README file. If you use FreePBX, that context is added once you run the script generate_override_contexts.pl -w

    With that context created, you can park by clicking on the park button, and then on the TRANSFER icon , not the DIAl one.

    Best regards,

  3. HI,

    I have it installed on Freepbx v2.10. I looked in /usr/local/fop2 but no script like you mention where is it? I admit I have not found it in the online manual yet. On the other issueI have tried to connect two ways 208.90.xxx.xxx:4445/fop2 and 208.90.xxx.xxx/fop2 with no cnnection What am I doing wrong

    Thanks

  4. admin

    24 Nov 2013 Administrator

    If you installed from RPM you do not need to do anything as the RPM does it for you. Regarding connection, you have to browse port 80 or 443 normally, the application is served via standard http/https. BUT once started, it will connect to port tcp/4445. so you MUST redirect/open port tcp/4445 the same way you did with port 80 or 443 in order to reach your web server. That must be done in your router/firewall.

    Best regards,

  5. OK I think I have it now.

    Thank you

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