Failed registration code - please help

  1. 10 years ago

    I have been using fop2 2.26 with voicemail for over a year. I wanted to upgrade to the latest version so I should probably have bought annual maintenance, but I didn't notice that option and repurchased the basic version as we don't use the voicemail option. After entering the code at the command line and doing "service fop2 restart", the panel shows unlicensed. I also tried buying the Annual Maintenance and entering that, but it still shows unlicensed. What should I do?

  2. admin

    10 Jan 2014 Administrator

    Fixed via live help.

    The original license was tied to eth1, and the init script options set in /etc/sysconfig/fop2 where pointing to that (-i eth1).

    When the new license was activated, it was done on the standard eth0 interface, and it worked ok. But when you attempted to start FOP2, it would try to bind the license to the eth1 interface and failed.

    Removing -i eth1 from the OPTIONS line in /etc/sysconfig/fop2 solved the issue.

  3. Thank you for your excellent help online.

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