Most of the calls we get are recurring calls from our clients and our staff and we have all these names in our FOP2 address book. When I look at the FOP2 main screen and see the calls that are in progress from names/numbers stored in the FOP2 address book, most of the available visual space is taken up with the phone number, thus leaving only a few characters of space available for the name from the address book. It's often not enough space to be able to figure out who is on the line. I don't really care to see which phone number my staff is talking to as much as I care to see the full name. I would like the option to be able to see the full address book name. Maybe we could add the option of an extra line so that the number appears on one line and the name on another line. Another option would be to have the name appear instead of the number or to reverse the name and number on the display. There is more than one way to do this but anything that allows for enough screen real estate for the full name would be a huge benefit to us. Can you make that happen or is there something that we can change in the existing code/configuration to allow us to see the full name of callers in the display? Perhaps it is already possible and we don't realize it.
Thanks so much.
David
