Disconnected Callers

  1. 8 years ago

    We have noticed that there is an issue where clicking Blind Transfer without having an extension highlighted will disconnect the caller.

    This can be especially problematic, as transferring a call does not clear the highlighted extension. This causes a situation where two calls in a row to an extension tends to lead the operator to un-highlight the extension before performing the second transfer.

    Any advice on how to prevent the issues above?

  2. admin

    19 Jan 2016 Administrator

    I was not able to reproduce the issue. What fop2 version are you using?

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