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Help with Call Parking

  1. 14 years ago

    psmith

    10 May 2010

    I am using Asterisk 1.6.2.7 and FOP2 2.11. I believe I have everything working correctly but I cannot get it to display call parking.

    I have added the

    [fop2-park]
exten => _X.,1,Set(ARRAY(RETURN_EXTENSION,RETURN_CONTEXT)=${CUT(EXTEN,:,1)}\,${CUT(EXTEN,:,2)})
exten => _X.,n,ParkAndAnnounce(PARKED,,Console/dsp,${RETURN_CONTEXT},${RETURN_EXTENSION},1)
exten => _X.,n,Goto(${RETURN_CONTEXT},${RETURN_EXTENSION},1)
exten => _X.,n,Hangup

    to the bottom of my existing extensions.conf file. Do I need to add an include someplace else for it? Also I have call parking enabled from the features.conf, I am assuming that is to stay enabled and that the above code is not taking the place of the features.conf parking. Is this a correct assumption?

    Then in the buttons.cfg file I have added

    [PARK/default]
type=park
extension=700
label=Parking
context=parkedcalls

    which matches my parking extension from features.conf.

    What I get on a call transfer is the call comes in and is answered. The extension called presses the transfer button on the phone and dials 700. The recording plays back that the call is on extension 701. During this time on FOP2 it shows the call in the Parking Slot section in the upper right of the page. As soon as the caller hits the transfer button the second time from the phone to release the call to the parking lot, it disappears from the FOP2 page.

    From the Asterisk CLI if you type parkedcalls show it will list the calls sitting in the parking lot.

    What am I doing wrong that the parked calls do not show in the FOP2 page?

  2. psmith

    10 May 2010

    Ran fop2_server -X 15 and got the following log:

    199 is from a remote Asterisk box coming across a IAX2 trunk. 214 is a local extension.

    199 calls 214.
    214 picks up the call.
    214 does an attended transfer to 700.
    700 plays back that the call is on 701.
    214 presses the transfer button to release the call into the parking lot.

    127.0.0.1       <- Event: Newchannel
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: IAX2/apc-6305
127.0.0.1       <- ChannelState: 4
127.0.0.1       <- ChannelStateDesc: Ring
127.0.0.1       <- CallerIDNum: 199
127.0.0.1       <- CallerIDName: Info Services
127.0.0.1       <- AccountCode: 
127.0.0.1       <- Exten: 214
127.0.0.1       <- Context: longdistance
127.0.0.1       <- Uniqueid: 1273515763.1130
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: ChannelUpdate
127.0.0.1       <- Privilege: system,all
127.0.0.1       <- Channel: 
127.0.0.1       <- Channeltype: IAX2
127.0.0.1       <- IAX2-callno-local: 6305
127.0.0.1       <- IAX2-callno-remote: 19475
127.0.0.1       <- IAX2-peer: 
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Newchannel
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cb
127.0.0.1       <- ChannelState: 0
127.0.0.1       <- ChannelStateDesc: Down
127.0.0.1       <- CallerIDNum: 
127.0.0.1       <- CallerIDName: 
127.0.0.1       <- AccountCode: 
127.0.0.1       <- Exten: 
127.0.0.1       <- Context: international
127.0.0.1       <- Uniqueid: 1273515763.1131
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: ChannelUpdate
127.0.0.1       <- Privilege: system,all
127.0.0.1       <- Channel: SIP/214-000002cb
127.0.0.1       <- Uniqueid: 1273515763.1131
127.0.0.1       <- Channeltype: SIP
127.0.0.1       <- SIPcallid: [email protected]
127.0.0.1       <- SIPfullcontact: sip:[email protected]
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: ChannelUpdate
127.0.0.1       <- Privilege: system,all
127.0.0.1       <- Channel: SIP/214-000002cb
127.0.0.1       <- Channeltype: SIP
127.0.0.1       <- SIPcallid: [email protected]
127.0.0.1       <- SIPfullcontact: sip:[email protected]
127.0.0.1       <- Peername: 214
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Dial
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- SubEvent: Begin
127.0.0.1       <- Channel: IAX2/apc-6305
127.0.0.1       <- Destination: SIP/214-000002cb
127.0.0.1       <- CallerIDNum: 199
127.0.0.1       <- CallerIDName: Info Services
127.0.0.1       <- UniqueID: 1273515763.1130
127.0.0.1       <- DestUniqueID: 1273515763.1131
127.0.0.1       <- Dialstring: 214
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: NewCallerid
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cb
127.0.0.1       <- CallerIDNum: 214
127.0.0.1       <- CallerIDName: 
127.0.0.1       <- Uniqueid: 1273515763.1131
127.0.0.1       <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: ExtensionStatus
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Exten: 214
127.0.0.1       <- Context: inside
127.0.0.1       <- Hint: SIP/214
127.0.0.1       <- Status: 8
127.0.0.1       <- Server: 0

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settext', 'data': '199 Info Services', 'slot': '1' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'direction', 'data': 'inbound', 'slot': '1' }

10.1.4.91       => { 'btn': '12@GENERAL', 'cmd': 'settext', 'data': '214', 'slot': '1' }

10.1.4.91       => { 'btn': '12@GENERAL', 'cmd': 'direction', 'data': 'outbound', 'slot': '1' }

127.0.0.1       <- Event: Newstate
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cb
127.0.0.1       <- ChannelState: 5
127.0.0.1       <- ChannelStateDesc: Ringing
127.0.0.1       <- CallerIDNum: 214
127.0.0.1       <- CallerIDName: 
127.0.0.1       <- Uniqueid: 1273515763.1131
127.0.0.1       <- Server: 0

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settimer', 'data': '0@UP', 'slot': '1' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'state', 'data': 'RINGING', 'slot': '1' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'clidnum', 'data': 'MTk5', 'slot': '1' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'clidname', 'data': 'SW5mbyBTZXJ2aWNlcw==', 'slot': '1' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'notifyringing', 'data': '1', 'slot': '' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settext', 'data': '199 Info Services', 'slot': '1' }

127.0.0.1       <- Event: ChannelUpdate
127.0.0.1       <- Privilege: system,all
127.0.0.1       <- Channel: SIP/214-000002cb
127.0.0.1       <- Channeltype: SIP
127.0.0.1       <- Uniqueid: 1273515763.1131
127.0.0.1       <- SIPcallid: [email protected]
127.0.0.1       <- SIPfullcontact: sip:[email protected]
127.0.0.1       <- Peername: 214
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Newstate
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cb
127.0.0.1       <- ChannelState: 6
127.0.0.1       <- ChannelStateDesc: Up
127.0.0.1       <- CallerIDNum: 214
127.0.0.1       <- CallerIDName: 
127.0.0.1       <- Uniqueid: 1273515763.1131
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: ChannelUpdate
127.0.0.1       <- Privilege: system,all
127.0.0.1       <- Channel: IAX2/apc-6305
127.0.0.1       <- Channeltype: IAX2
127.0.0.1       <- IAX2-callno-local: 6305
127.0.0.1       <- IAX2-callno-remote: 19475
127.0.0.1       <- IAX2-peer: 
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Newstate
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: IAX2/apc-6305
127.0.0.1       <- ChannelState: 6
127.0.0.1       <- ChannelStateDesc: Up
127.0.0.1       <- CallerIDNum: 199
127.0.0.1       <- CallerIDName: Info Services
127.0.0.1       <- Uniqueid: 1273515763.1130
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: ExtensionStatus
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Exten: 214
127.0.0.1       <- Context: inside
127.0.0.1       <- Hint: SIP/214
127.0.0.1       <- Status: 1
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: NewAccountCode
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cb
127.0.0.1       <- Uniqueid: 1273515763.1131
127.0.0.1       <- AccountCode: 
127.0.0.1       <- OldAccountCode: 
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Bridge
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Bridgestate: Link
127.0.0.1       <- Bridgetype: core
127.0.0.1       <- Channel1: IAX2/apc-6305
127.0.0.1       <- Channel2: SIP/214-000002cb
127.0.0.1       <- Uniqueid1: 1273515763.1130
127.0.0.1       <- Uniqueid2: 1273515763.1131
127.0.0.1       <- CallerID1: 199
127.0.0.1       <- CallerID2: 214
127.0.0.1       <- Server: 0

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settimer', 'data': '0@UP', 'slot': '1' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'state', 'data': 'UP', 'slot': '1' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settext', 'data': '199 Info Services', 'slot': '1' }

10.1.4.91       => { 'btn': '12@GENERAL', 'cmd': 'settimer', 'data': '0@UP', 'slot': '1' }

10.1.4.91       => { 'btn': '12@GENERAL', 'cmd': 'state', 'data': 'UP', 'slot': '1' }

10.1.4.91       => { 'btn': '12@GENERAL', 'cmd': 'settext', 'data': '1 lines in use', 'slot': '0' }

10.1.4.91       => { 'btn': '12@GENERAL', 'cmd': 'details', 'data': 'PGRpdiBjbGFzcz0nZW50cmFudGUgbXljbGljaycgaWQ9J3RybmstSUFYMi9hcGMtNjMwNSc+PC9kaXY+PGRpdiBzdHlsZT0nZmxvYXQ6bGVmdDsnPklBWDIvYXBjLTYzMDU8L2Rpdj48ZGl2IHN0eWxlPSdmbG9hdDpyaWdodDsnPjE5OTwvZGl2PjxiciBjbGFzcz0nY2xlYXInIC8+Cg==', 'slot': '' }

10.1.4.91       => { 'btn': '12@GENERAL', 'cmd': 'settext', 'data': '214', 'slot': '1' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settext', 'data': '199', 'slot': '1' }

127.0.0.1       <- Event: Hold
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Status: On
127.0.0.1       <- Channel: SIP/214-000002cb
127.0.0.1       <- Uniqueid: 1273515763.1131
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: MusicOnHold
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- State: Start
127.0.0.1       <- Channel: IAX2/apc-6305
127.0.0.1       <- UniqueID: 1273515763.1130
127.0.0.1       <- Server: 0

10.1.4.91       <= <msg data="1|ping||" />
10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'state', 'data': 'HOLD', 'slot': '1' }

10.1.4.91       => { 'btn': '0', 'cmd': 'pong', 'data': '0', 'slot': '' }

127.0.0.1       <- Event: Newchannel
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cc
127.0.0.1       <- ChannelState: 0
127.0.0.1       <- ChannelStateDesc: Down
127.0.0.1       <- CallerIDNum: 214
127.0.0.1       <- CallerIDName: P Smith
127.0.0.1       <- AccountCode: infoserv
127.0.0.1       <- Exten: 700
127.0.0.1       <- Context: international
127.0.0.1       <- Uniqueid: 1273515771.1132
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: ChannelUpdate
127.0.0.1       <- Privilege: system,all
127.0.0.1       <- Channel: SIP/214-000002cc
127.0.0.1       <- Uniqueid: 1273515771.1132
127.0.0.1       <- Channeltype: SIP
127.0.0.1       <- SIPcallid: [email protected]
127.0.0.1       <- SIPfullcontact: sip:[email protected]
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Newstate
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cc
127.0.0.1       <- ChannelState: 4
127.0.0.1       <- ChannelStateDesc: Ring
127.0.0.1       <- CallerIDNum: 214
127.0.0.1       <- CallerIDName: P Smith
127.0.0.1       <- Uniqueid: 1273515771.1132
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Newstate
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cc
127.0.0.1       <- ChannelState: 6
127.0.0.1       <- ChannelStateDesc: Up
127.0.0.1       <- CallerIDNum: 214
127.0.0.1       <- CallerIDName: P Smith
127.0.0.1       <- Uniqueid: 1273515771.1132
127.0.0.1       <- Server: 0

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settimer', 'data': '0@UP', 'slot': '2' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'state', 'data': 'UP', 'slot': '2' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settext', 'data': '214 P Smith', 'slot': '2' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settimer', 'data': '0@UP', 'slot': '2' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'state', 'data': 'UP', 'slot': '2' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settext', 'data': '214 P Smith', 'slot': '2' }

127.0.0.1       <- Event: Newchannel
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: Parked/SIP/214-000002cc
127.0.0.1       <- ChannelState: 0
127.0.0.1       <- ChannelStateDesc: Down
127.0.0.1       <- CallerIDNum: 
127.0.0.1       <- CallerIDName: 
127.0.0.1       <- AccountCode: infoserv
127.0.0.1       <- Exten: s
127.0.0.1       <- Context: international
127.0.0.1       <- Uniqueid: 1273515772.1133
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Masquerade
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Clone: SIP/214-000002cc
127.0.0.1       <- CloneState: Up
127.0.0.1       <- Original: Parked/SIP/214-000002cc
127.0.0.1       <- OriginalState: Down
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Rename
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cc
127.0.0.1       <- Newname: SIP/214-000002cc<MASQ>
127.0.0.1       <- Uniqueid: 1273515771.1132
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Rename
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: Parked/SIP/214-000002cc
127.0.0.1       <- Newname: SIP/214-000002cc
127.0.0.1       <- Uniqueid: 1273515772.1133
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Rename
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cc<MASQ>
127.0.0.1       <- Newname: Parked/SIP/214-000002cc<ZOMBIE>
127.0.0.1       <- Uniqueid: 1273515771.1132
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: NewCallerid
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cc
127.0.0.1       <- CallerIDNum: 214
127.0.0.1       <- CallerIDName: P Smith
127.0.0.1       <- Uniqueid: 1273515772.1133
127.0.0.1       <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: ParkedCall
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Exten: 701
127.0.0.1       <- Channel: SIP/214-000002cc
127.0.0.1       <- Parkinglot: default
127.0.0.1       <- From: SIP/214-000002cc
127.0.0.1       <- Timeout: 45
127.0.0.1       <- CallerIDNum: 214
127.0.0.1       <- CallerIDName: P Smith
127.0.0.1       <- Uniqueid: 1273515772.1133
127.0.0.1       <- Server: 0

10.1.4.91       => { 'btn': '13@GENERAL', 'cmd': 'details', 'data': 'PGRpdiBpZD0ncGFyay1TSVAvMjE0LTAwMDAwMmNjJyBjbGFzcz0nc2FsaWVudGUgbXljbGljayc+PC9kaXY+PGRpdiBzdHlsZT0nZmxvYXQ6bGVmdDsnPjcwMSZuYnNwOzwvZGl2PjxkaXYgc3R5bGU9J2Zsb2F0OmxlZnQ7Jz4yMTQgUGhpbCBTbWl0aDwvZGl2PjxkaXYgc3R5bGU9J2Zsb2F0OnJpZ2h0Oyc+KDIxNCk8L2Rpdj48YnIgY2xhc3M9J2NsZWFyJyAvPgo=', 'slot': '0' }

127.0.0.1       <- Event: MusicOnHold
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- State: Start
127.0.0.1       <- Channel: SIP/214-000002cc
127.0.0.1       <- UniqueID: 1273515772.1133
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Hangup
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: Parked/SIP/214-000002cc<ZOMBIE>
127.0.0.1       <- Uniqueid: 1273515771.1132
127.0.0.1       <- CallerIDNum: <unknown>
127.0.0.1       <- CallerIDName: <unknown>
127.0.0.1       <- Cause: 0
127.0.0.1       <- Cause-txt: Unknown
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Transfer
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- TransferMethod: SIP
127.0.0.1       <- TransferType: Attended
127.0.0.1       <- Channel: SIP/214-000002cb
127.0.0.1       <- Uniqueid: 1273515763.1131
127.0.0.1       <- SIP-Callid: [email protected]
127.0.0.1       <- TargetChannel: SIP/214-000002cc
127.0.0.1       <- TargetUniqueid: 1273515772.1133
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: MusicOnHold
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- State: Stop
127.0.0.1       <- Channel: SIP/214-000002cc
127.0.0.1       <- UniqueID: 1273515772.1133
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: MusicOnHold
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- State: Stop
127.0.0.1       <- Channel: IAX2/apc-6305
127.0.0.1       <- UniqueID: 1273515763.1130
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: MusicOnHold
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- State: Stop
127.0.0.1       <- Channel: IAX2/apc-6305
127.0.0.1       <- UniqueID: 1273515763.1130
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Masquerade
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Clone: IAX2/apc-6305
127.0.0.1       <- CloneState: Up
127.0.0.1       <- Original: SIP/214-000002cc
127.0.0.1       <- OriginalState: Up
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Rename
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: IAX2/apc-6305
127.0.0.1       <- Newname: IAX2/apc-6305<MASQ>
127.0.0.1       <- Uniqueid: 1273515763.1130
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Rename
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cc
127.0.0.1       <- Newname: IAX2/apc-6305
127.0.0.1       <- Uniqueid: 1273515772.1133
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Rename
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: IAX2/apc-6305<MASQ>
127.0.0.1       <- Newname: SIP/214-000002cc<ZOMBIE>
127.0.0.1       <- Uniqueid: 1273515763.1130
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: NewCallerid
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: IAX2/apc-6305
127.0.0.1       <- CallerIDNum: 199
127.0.0.1       <- CallerIDName: Info Services
127.0.0.1       <- Uniqueid: 1273515772.1133
127.0.0.1       <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: MusicOnHold
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- State: Start
127.0.0.1       <- Channel: IAX2/apc-6305
127.0.0.1       <- UniqueID: 1273515772.1133
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Unlink
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel1: SIP/214-000002cc<ZOMBIE>
127.0.0.1       <- Channel2: SIP/214-000002cb
127.0.0.1       <- Uniqueid1: 1273515763.1130
127.0.0.1       <- Uniqueid2: 1273515763.1131
127.0.0.1       <- CallerID1: 214
127.0.0.1       <- CallerID2: 214
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: ExtensionStatus
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Exten: 214
127.0.0.1       <- Context: inside
127.0.0.1       <- Hint: SIP/214
127.0.0.1       <- Status: 0
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Hangup
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cb
127.0.0.1       <- Uniqueid: 1273515763.1131
127.0.0.1       <- CallerIDNum: 214
127.0.0.1       <- CallerIDName: <unknown>
127.0.0.1       <- Cause: 16
127.0.0.1       <- Cause-txt: Normal Clearing
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Dial
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- SubEvent: End
127.0.0.1       <- Channel: SIP/214-000002cc<ZOMBIE>
127.0.0.1       <- UniqueID: 1273515763.1130
127.0.0.1       <- DialStatus: ANSWER
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: Hangup
127.0.0.1       <- Privilege: call,all
127.0.0.1       <- Channel: SIP/214-000002cc<ZOMBIE>
127.0.0.1       <- Uniqueid: 1273515763.1130
127.0.0.1       <- CallerIDNum: 214
127.0.0.1       <- CallerIDName: P Smith
127.0.0.1       <- Cause: 16
127.0.0.1       <- Cause-txt: Normal Clearing
127.0.0.1       <- Server: 0

10.1.4.91       => { 'btn': '12@GENERAL', 'cmd': 'details', 'data': 'PGRpdiBjbGFzcz0nZW50cmFudGUgbXljbGljaycgaWQ9J3RybmstSUFYMi9hcGMtNjMwNSc+PC9kaXY+PGRpdiBzdHlsZT0nZmxvYXQ6bGVmdDsnPklBWDIvYXBjLTYzMDU8L2Rpdj48ZGl2IHN0eWxlPSdmbG9hdDpyaWdodDsnPjE5OTwvZGl2PjxiciBjbGFzcz0nY2xlYXInIC8+Cg==', 'slot': '0' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settimer', 'data': '0@STOP', 'slot': '1' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settext', 'data': 'Line 1 inactive', 'slot': '1' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'state', 'data': 'DOWN', 'slot': '1' }

10.1.4.91       => { 'btn': '13@GENERAL', 'cmd': 'details', 'data': '', 'slot': '0' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settimer', 'data': '0@STOP', 'slot': '2' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'settext', 'data': 'Line 2 inactive', 'slot': '2' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'state', 'data': 'DOWN', 'slot': '2' }

10.1.4.91       => { 'btn': '6@GENERAL', 'cmd': 'state', 'data': 'DOWN', 'slot': '0' }

Exiting...

  3. admin

    11 May 2010 Administrator

    Hello,

    The problem has to do with attendant transfers and parking. When you are parking a channel XX, but then that channel XX is destroyed and shortly after masqueraded as XY. Most probably FOP2 will report it correctly if you use a blind transfer, or perhaps the asterisk native attendant transfer instead of your phone attendant transfer.

    You can also experiment transferring to parking from the same fop2 page. This is one of the reasons parking was not implemented on the 1st fop2 release. It is not something "predictable". Events are mixed, channel names mangled, etc. On some asterisk versions is just plain broken.

    Maybe I will be able to handle this special situation, but that we might face a potential and more serious problem (persisten or stuck states in fop2) if not destroying the channel when asterisk reports it is actually gone.

  4. psmith

    11 May 2010

    Actually stuck states are why we were looking at FOP2. In FOP1, after we upgraded from Asterisk 1.2 to 1.6, the buttons we had for the parking lot would never release the button. The system functioned as it should as people were able to collected the parked calls and the parkedcalls show command always had the right information, but the FOP1 would never clear the parking lot extension.

    We will try the other methods of parking a call and see what we get. Thanks for the info!

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