Hi All,
I just upgraded to 2.20 and it's great, especially the queue stats.
My problem is that all the agents are showing up as active in their queue when they are not logged in(Static agents). We have to log in and then out to get the buttons grayed out. Restarting fop2 resets their status back to active.
I am using FreePBX 2.8, Asterisk 1.8.1 and CentOS 5.5, Could this be a configuration issue on our end?
Here are some things taken from a -X 511 debug:
127.0.0.1 <- Event: QueueMember 127.0.0.1 <- Queue: 0000008 127.0.0.1 <- Name: Connie 127.0.0.1 <- Location: Local/3102@from-queue/n 127.0.0.1 <- Membership: static 127.0.0.1 <- Penalty: 1 127.0.0.1 <- CallsTaken: 0 127.0.0.1 <- LastCall: 0 127.0.0.1 <- Status: 1 127.0.0.1 <- Paused: 0 127.0.0.1 <- Server: 0 ** MAIN AMI event received... ** MAIN There's an 'Event' in the event block ** MAIN Event detected block_count = 1 (Event: QueueMember) ** MAIN There are 1 blocks for processing ** MAIN Answer block cleared
It looks like the status is set to 1 for all extensions.
Thanks!
John