We have been using the chat very successfully for a while. Then today, someone had a chat box come up with "undefined undefined" at the top. Not only has his chat box always stay on, if he tries to close it, it crashes the fop2 completely. Also, his preference pane is unable to be edited.

I think erasing his preferences and recreating his user would work, but I don't know where the preferences data is.

Thanks in advance,

Mike