Hello,
I am working on creating a simple queue monitoring page after purchasing FOP2. By default the queues look like this http://www.nexusmgmt.com/Default.jpg.
When the Minimize button is clicked the view changes to
http://www.nexusmgmt.com/Min.jpg.
Is it possible to have the Minimized view http://www.nexusmgmt.com/Min-Call%20in%20Queue.jpg load as the default?
Thanks
Hi
The post is not correctly formatted, so I do not exactly know what you really like to show. The default queue view can be changed from js/presence.js, as well as many other global settings.
Some people want to show a queue button with just the waiting calls and no agent display, in that case you can tweak operator.css a bit and set the aentry class to display:hidden;
Best regards,