rryding

Member

Last active 8 years ago

  1. 14 years ago
    Wed Jul 21 17:50:45 2010
    rryding started the conversation Transfer call after received from queue.

    We have an issue with FOP2 that might be just a setup issue but II can not figure it out.

    1) caller routes through IVR and selects any of the options and is placed then placed in a queue.

    2) all queues ring to the extensions (230-236)

    3) Call is answered by one of these representatives so the call is active.

    4) Problem: representative cannot use FOP2 to transfer or transfer to VM. Button is unresponsive.

  2. 15 years ago
    Wed Sep 30 12:49:06 2009
    rryding started the conversation IAX extensions always active.

    Given the extensions below all these extensions show green (active) though the sip extensions seem correct.

    Name/Username Host Mask Port Status
    508 (Unspecified) (D) 255.255.255.255 0 UNKNOWN
    504 (Unspecified) (D) 255.255.255.255 0 UNKNOWN
    401 127.0.0.1 (D) 255.255.255.255 40000 OK (1 ms)
    344 (Unspecified) (D) 255.255.255.255 0 UNKNOWN
    201 (Unspecified) (D) 255.255.255.255 0 UNKNOWN
    199 (Unspecified) (D) 255.255.255.255 0 UNKNOWN
    103 (Unspecified) (D) 255.255.255.255 0 UNKNOWN
    100 (Unspecified) (D) 255.255.255.255 0 UNKNOWN
    8 iax2 peers [1 online, 7 offline, 0 unmonitored]

    thanks ross

  3. Tue Sep 29 14:07:53 2009
    rryding started the conversation Sort of Extensions.

    Is there a method that can be used to sort the FOP2 extension grid by extension number instead of by Type/Extensions. The issue is that if you have SIP and IAX extesions then it sorts IAX at the bottom.

    thanks for any insight - ross