ericdered

Member

Last active 10 years ago

  1. 10 years ago
    Mon Sep 22 16:33:14 2014
    ericdered posted in XFER to a cell only rings one time..

    Hey, When we transfer from FOP2 to an external cell number the cell phone only rings one time! Then the call disconnects.
    any ideas?

  2. 11 years ago
    Mon Apr 29 12:10:05 2013
    ericdered posted in Transfers using FOP2 prompt for voicemail password!.

    I let FOP2 configure it automaticaly. The weird thing is we didnt make any changes to the sytem at all from when it was working to when it started not working. How can i check the button configuration?

  3. Fri Apr 26 20:06:51 2013
    ericdered started the conversation Transfers using FOP2 prompt for voicemail password!.

    Hey
    When a caller calls in and the operator uses FOP2 to transfer the call to an extension the caller hears the prompt to enter a password to listen to voicemail! This was a regular transfer not a transfer to voicemail. Its as if you were calling in to listen to your voicemail. This behavior only happens on 2 extensions and only using FOP2. if the operator uses the phone to transfer to these extensions using blind transfer it works correctly. Fop2 is using blind transfers as well. What is FOP2 doing differently? Originaly it was working correctly. How can i fix this?

    -Eric