biguel1

Member

Last active 11 years ago

  1. 11 years ago
    Wed Aug 7 07:36:46 2013
    biguel1 started the conversation Pausing Agents.

    Hi,

    I would like that some of the extensions have rights to pause other FOP2 buttons (extensions). I set "all" rights for my FOP2 user but that doesn't allow me to pause other members or change their status. Is there any way of doing this?

    Regards,

    Borja GVO

  2. Wed Jul 24 15:17:23 2013

    Could you please answer my questions please?

    I'm running 2.27. Which option is it the one that forces all buttons as unavailable?

  3. Tue Jul 23 10:03:22 2013

    How does FOP2 fetch the peer information in first instance? I mean, what is the first action perfomed by FOP2 in order to know peers status?

    When I start fop2 server it displays all peers as available and looking AMI no Action is performed when starting fop2 server. But when I go offline with any of the peers, fop2 displays the correct information for that peer from that moment on. It seems that by default fop2 "think" all are available. I wouldn't be asking this if I didn't use fop2 before. When using it with Asterisk 1.8.15.1 fop2 shows correct information at start.

    What can I do to have the same behaviour as before?

    Regards,

    B.

  4. Thu Jul 18 08:47:46 2013

    The configuration was already as you indicated:
    There was a manager user specifically for FOP2 with following configuration:

    [fop2]
    secret = **********
    deny=0.0.0.0/0.0.0.0
    permit=127.0.0.1/255.255.255.0
    read = all
    write = all
    writetimeout = 1000
    eventfilter=!Event: RTCPSent
    eventfilter=!Event: RTCPReceived
    eventfilter=!Event: VarSet
    eventfilter=!Event: Cdr
    eventfilter=!Event: ExtensionStatus
    eventfilter=!Event: ChannelUpdate

    All SIP peers have qualify=yes defined.

    We are in production and it worked alright until installing newer Asterisk version. I don't espect to get the solution to the problem here. However, I woul like to know which can be the causes of having all extension buttons showing as available at start. Is there more than one option? Is my reason logic ok? (At FOP2 start, fop2 manager user "asks" for peers' status and it shows them as it gets it. I think Asterisk might be sending that they are available, although it's strange. Where does Asterisk get this information from?..astdb?

    Regards,
    Borja

  5. Wed Jul 17 12:31:46 2013
    biguel1 started the conversation Fop showing all buttons as available.

    Hi,

    I moved from Asterisk 1.8.15.1 to 1.8.23.0. After installation, FOP is showing all extension buttons as available. I guess that in first instance, FOP asks for extension states through AMI and gest this. However, when doing "sip show peers" info is right. Where can I start from to debug this?

    Thank you.