jackalbsd

Member

Last active 5 years ago

  1. 6 years ago
    Tue Sep 25 10:01:13 2018
    jackalbsd posted in The difference between two results of abandoned calls.

    Hello.
    Is there any chance to receive your answer?
    Thank you

  2. Fri Sep 14 13:03:54 2018
    jackalbsd started the conversation The difference between two results of abandoned calls.

    Hello.
    I have found one strange data set in my report and I am confused.
    I got the information from regular fop2 panel, where I found one abandoned call.
    However, when I got the same report wich was taken from the full wallboard, there is no such information.
    I decided to check it with Acternic Call Center Stats Pro. Indeed, there is one abandoned call. But why had it been calculated as abandoned call before it was answered?
    I would like to ask you some help to understand this situation or maybe to find errors in this report.

  3. 9 years ago
    Sun Jul 19 22:26:22 2015
    jackalbsd started the conversation Asternic Call Centers Stats Pro support ticket.

    Hello.
    Tell me please, how and where i can find ticket system for Asternic Call Centers Stats Pro ver. users?
    I have some question's .
    Thanx.

  4. 10 years ago
    Wed Oct 15 11:54:51 2014
    jackalbsd joined the forum.