I just don't know where this part of code come from. I installed fop2 from the 2.28 final version.

The file was "functions-elastix.php". But I've searching for it but don't find it and remember never saw it anywhere. I'm on Elastix 3 and it seems it create additional 'if' test calling this file so I comment this part and it resolves my problem.

Enable the debug helped me. When I have reloaded the page, it displays some errors. A file was missing specified in system.php.
After some modifications, I can access my manager, thanks for your help.
Then after loggued with the manager, I have a message :

/var/www/html/fop2/admin/functions-astdb.php (line 133)
array_shift() expects parameter 1 to be array, boolean given

So I commented the line and it diseappear. Hope it doesn't impact something important.

Thanks.

Hello Admin,

I have a new problem with the module.
For an unknow reason, today I can't access my fop2 manager page, before it was possible. When I try to load the page, my browser display quickly 'connected to my server' but nothing happen.
It's strange because I can access to the panel with my buttons when I log with an user created from the manager page.
I tried different checks and it seems fine.

Thanks for your help.

What I want is when I answer a call in a queue, I have to redirec this call to the right person so I want to transfer it to a button. It seems, this have to be done by the phone and not by the interface.

Hi Admin,

I have another question about Queues in fop2 please.
I would like to know when a call is in queue, how to transfer it from the caller to another extension from the button in the interface ?
I tried to select the button then click on blind transfer but it doesn't work well.

Thanks for your reply.

For the queue button I found the reason. Between brackets, it wait the name of the queue used instead of extension like this : [QUEUE/hotline]. Now it works fine.

Thanks

I'll try all of this later and come back to you to look at this together. For the moment I've downgraded on 2.28 and focus on it. Thanks.

I try this this morning and it works as you described to me. Didn't think the scenario worked like this. Thanks again.

My case is a little specific, may it cause some conflict. I explain it in more details. I have a standard number SN and a temporary number TN, both are extensions, SN is registered on a phone and not TN. I use this TN from others extensions to put the call in the queue which will call SN. Here are my conf files :

extensions_custom.com :

exten => 5555,1,Answer()
exten => 5555,n,agi(googletts.agi,"Please wait.",en,any)
exten => 5555,n,Queue(hotline,td,,,30)
exten => 5555,n,Voicemail(SIP/5845_myorg.fr)
exten => 5555,n,Hangup()

queues.conf :

[hotline]

musiconhold=default
strategy=ringall
timeout = 20
retry = 15
maxlen = 0
wrapuptime= 15
joinempty = no
leavewhenempty = yes
eventwhencalled = yes

member => SIP/5845_myorg.fr

buttoncall.cfg :

[others extensions]
...

[QUEUE/5555_myorg.fr]
type=queue
label=Support
extension=5555
context=myorg.fr-from-internal

[QUEUE/5845_myorg.fr]
type=queue
label=Support2
extension=5845
context=myorg.fr-from-internal

From here, the queue works fine, several calls go in queue but my buttons on the panel don't change state.
As you can see, I created 2 queue buttons for both extensions SN adn TN to see which one is effective.
Did I miss something ?

Thanks for your help.

I tried this new version. It's a newer implementation, seems all buttons are taken directly from database. But already have some troubles : my users have been erased and even I creat the ame user, I don't find my buttons back in the panel.
For the moment I prefer to stay on the 2.28. I keep this new version for the future.

However, I found another problems in the panel when I'm logged with an user.
When I select an extension button and click on Dial button, it calls only my extension and I can't dial another one.
Also, I defined a queue, it works fine, I declare the button as [QUEUE/...] but don't see any call in wait state on the button and I have Agents and Waiting call at 0.

Thanks for your help.

Hi,

Sorry for my late.
I observed it doesn't afefct anything too.
Starting from your point, I carefully observed the configuration of my file and I had not seen some of my buttons do not have the correct syntax. [SIP/XXXX]
After modification, it works as agreed.
I can continue the preparation of the module with queues.
Thank you very much for your help.

ps: if it still stands, I am always available to see together for the beta for elastix 3.