mauroreggio

Member

Last active 13 years ago

  1. 13 years ago
    Tue Feb 8 11:39:45 2011
    mauroreggio started the conversation QUEUE Operators in unavailable/invalid state.

    Hi all.
    I search in all the topic but i not can find nothing about.
    I buy FOP2 and i use in 2 Elastix installation.
    I manage 4 queue for any installation and all works good, i really apreciate this product.
    What is strange, is that after some hours that i put new member in queue, i can see a change in their state and a red circle appears un the operators icon.
    Usually the queue continue answare at in-calls, but sometimes, when this state appears on the operators, the extension in the queue not ring.
    Now, why the operators in the queue go in unavailable/invalid state? (like the FOP2 documentation describe this status icon).
    Thank all right now,
    regards,
    Mauro.