I am having the same issue. I cannot see emails in the Voicemail Explorer. I am licensed for it.

This is what my manager.conf looks like:
[code][admin]
secret = mypassword
deny = 0.0.0.0/0.0.0.0
permit = 127.0.0.1/255.255.255.0
read = system,call,log,verbose,command,agent,user,originate,all
write = system,call,log,verbose,command,agent,user,originate,all
[/code]

Any suggestions would be great!