macdsaint

Member

Last active 13 years ago

  1. 13 years ago
    Mon Jun 27 05:35:27 2011
    macdsaint started the conversation Paused Timer.

    Hi Nicolas,

    Is it possible to have a "paused" agent timer?

    By the way, the latest 2.21 BETA looks great!

  2. Mon Jun 27 05:16:06 2011
    macdsaint posted in Display Agent Queue Penalties.

    Thank you! Looking forward to the new features in the upcoming versions

  3. Wed Jun 15 11:21:51 2011
    macdsaint posted in Phonebook.

    got it!
    sorry the upload file i made didnt include a "private" yes/no... it was defaulted to yes.

    issue closed.

  4. Wed Jun 15 08:36:20 2011
    macdsaint started the conversation Phonebook.

    Is there a way to share a "global" addressbook to all FOP2 users?

  5. Wed Jun 15 05:46:33 2011
    macdsaint posted in Display Agent Queue Penalties.

    A tooltip on mouse over in the queues will be a great feature!
    Or if not possible, just add a , to the name with the "penalty"? aesthetically im not sure if it will be okay but i guess other users would want that feature too

    in my case, agents are dynamically assigned with queue penalties depending on the day and time. is it possible to add a textbox of some sort to add the penalty when adding an agent to the queue?

    TIA!

    Regards,

    Mac

  6. Wed Jun 15 05:43:40 2011
    macdsaint posted in Display Agent Queue Penalties.

    Hi,
    How do I specify per queue ?

    thanks!

  7. Tue Jun 14 01:57:31 2011
    macdsaint started the conversation Display Agent Queue Penalties.

    Hi,

    If possible, is there a way to _at least_ show the agent penalties in the queues.
    Best if it is possible to add penalties when adding members to queues :-)

    Thanks!

  8. Mon Jun 13 06:09:16 2011
    macdsaint started the conversation Determine Online/Offline User/Device extensions.

    Hi,

    I would appreciate if there will be a feature in the coming releases about determining if an extension is logged on or not.
    this is for systems that are set to user/device mode with the extensions

    Thank you

  9. Sun Jun 12 11:58:31 2011
    macdsaint posted in Dial box not working.

    Hi,

    Im also experiencing this with the latest version. Im using asterisk 1.4.22.
    I just downloaded and purchased the basic version.

    When i hit enter on the Dial textbox, it does not react nor any debug messages to the asterisk cli is popping out

    Appreciate any assistance on this matter

    Thanks