Nexus

Member

Last active 13 years ago

  1. 13 years ago
    Fri Jun 24 12:08:51 2011
    Nexus posted in Queue reminder tone.

    Yes that is correct. My users would like an alarm to play every XX seconds that a call is waiting in a queue. Can this thread be moved to feature requests, or should I re-post?

  2. Thu Jun 23 19:11:04 2011
    Nexus started the conversation Queue reminder tone.

    In my current setup I have taken advantage of the feature allowing a tone to be played when a call comes in (in my case, into one of about 60 queues). My agents are now requesting a similar tone be played every 30 seconds that call remains in queue. I would like to know if this is possible either in the current system, or could be added. Thank you.