dansford

Member

Last active 12 years ago

  1. 12 years ago
    Tue Jan 31 07:18:17 2012
    dansford started the conversation Fop2 stopped working after registration!.

    Hi,

    We are running an elastix 2.2 distribution on NIC interface eth1 (not eth0, as it is not recognized, there s no cable in eth0) and installed fop2 through the add ons. Demo worked fine, with no issues. We purchased the white label license and installed it through the fop2 panel footer, where it mentions to enter the code. After doing so we are unable to login to fop2!
    "--test" shows no license installed, only demo.

    Browsed the forum and saw there are some issues when using a different Ethernet interface other than eth0, thus we registered through the cli command again putting in "--register -i -eth1" switch, registered successfully, --test shows the white label license (1). But still unable to login to fop2!!

    "service fop2 status" shows fop2 not running. So we restart by "service fop2 restart", fop2 starts "ok", but still unable to login to fop2!. "service fop2 status" again show fop2 crash and some syslock error!

    Please help to resolve this issue. Was working fine using the demo, the problem arose we we tried to register the license.

    Thanks,
    D

  2. Tue Jan 31 04:06:38 2012
    dansford posted in No eth0, only eth1..

    Hi,

    I registered with the i command:

    /usr/local/fop2/fop2_server --register -1 eth1

    but i am still getting the error when I put in the command:

    /usr/local/fop2/fop2_server --test

    eth0: error fetching interface information: Device not found
    Can't get info from ifconfig: at script/fop2_server.pl line 6631.

    and unable to connect to http://<ip address>/fop2/fop2.html

    attempt 1, attempt 2 and so on. Was working fine on the demo, stopped working after registration for a whitelabel license.

    Using Elastix 2.2, please help.

  3. Sun Jan 29 07:09:28 2012
    dansford started the conversation FOP2 Recording Issues in Elastix 2.2.

    Hi,

    We have an Elastix 2.2 installation and have downloaded and installed the basic licensed version of fop2. Everything is working fine but facing some issues with the recording feature.

    I cannot find the "FOP2 Recording Tab". How do I enable this?

    Also FOP2 recorded calls do not show up in the "Monitoring" tab of Elastix 2.2.

    Thus my query is How can I get FOP2 recorded calls to show up in the monitoring tab of elastix 2.2 or How do I get the FOP2 recording tab to show up??

    I can see the recorded calls in /spool/asterisk/monitor via scp but I need to give web access to the staff / supervisor to listen to the calls they have recorded via fop2.

    Appreciate your help.

    Thanks,
    Dan