I moved the fop2 server to a new server and now get a hang "One moment please....Connecting to server 1.2.3, ad infinitum"

Things I've tried:

• needed 64 bit build. dealt with that.
• reinstalled the license
• ran "fop2_server - test" succesfully. says AMI connection is good.

• I don't think the issue is the mysql connection, but that appears ok as well.
• Reading other forum posts, I did try multiple browsers (FF and Chrome) ... no dice
• I disabled websockets to no avail as well.

Any other ideas I can try ?

I thought I wrote this up earlier....but I don't see it... My apologies if you've gotten it twice.

Ron

nevermind. I found the kb article on how to do this.
should have looked harder first.

Ron

I installed a fop2 license on a remote machine, and have decided it would be better to install it on the asterisk machine... Can you suggest how i can move the fop2 license ?

Thanks for all your help.

Ron

Is there a preferred approach if we want to get a logo of ours on the home page, either along the top (to the left of the Tool icon), or along the bottom. Clearly an unbranded version would make sense to do this with. We definitely want to make it as maintainable as possible for upwards compatibilty going forward.

Thanks for any comments you might have..

thanks for the great info.
I figured the mailinfo issue was 100% browser... When it worked once, it must have been a different browser: I use FF and chrome interchangeably.
Being able to hook up to various IM clients (all 600 of them) would be a product in itself. Agreed that asterisk/jabber makes sense.

Ron

I debated whether this was part of installation/configuration or usage.
Couple of questions on extension parameters and features.

1) Chat feature. So I see how this works, and it is great. The only issue I see is that it isn't 100% useful unless all the phone users also use fop2 as well. A number of customers already use chat tools particularly between different offices, and I'm sure they are going to ask about using gtalk/hangouts/jabber/yahoo/trillian/skype ... you name it. I see where you have a extensible feature for sending SMS messages defined in the cfg file. is there any chance of being able to exchange IM's with gtalk etc using this ?

2) the customastb parameter... It would be great to be able to work with the CF settings in the astdb. I'm not sure i see how to do that in our environment. Our CF settings (which are CF for unconditional, CFU for unavailabie, and CFB for busy) are used like so:

CF/120=1234456
CFB/140 = 130
CFU/150 = 123456

It is not clear how to use this, or at least how to do all three. can I have more than one customastb parameter ?
If not, then just having the unconditional CF is probably adequate. the other 2 are rarely used.

3) Another question: I have email configured on a number of extensions... when I attempt to send email occasionally I get a screen refresh, once in a while I get an external mail window to open up, and once (on my phone,actually) I can a webpage cannot be located, with mailto:<emailaddress>? in the URL bar. How should it work ?

thanks for the help... I still have some thinking to do about the presence concept and how to make that work.

Ron

You were right. It was the former.
Thanks for straightening me out.

running fop2, configured {successfully} with extensions and queues. However tools on toolbar are missing. Is this indicative of a particular issue ? astman interface appears operable, since I can see extension status changes.