sergiocesar

Member

Last active 9 years ago

  1. 14 years ago
    Sat Sep 11 19:44:27 2010
    sergiocesar started the conversation Incoming calls do not appear in the trunk.

    my incoming calls to local ext do not show in the trunks. I try to add a button for it like I used in fop1 but the call still a ghost.
    I added the button in button.cfg as:
    [_SIP/trunk1-in*]
    type=trunk
    label=sip/trunk1-in
    where "trunk1" is the actual name of the trunk as configures in the asterisk incoming.

    any hints?

  2. Thu Jul 22 11:51:24 2010
    sergiocesar posted in transfer to voicemail quit working.

    I have temporary fixed the issue. On the original installed system I had changed the "Direct Dial Voicemail Prefix" from * to the number 8 for compatibility with the old system.
    It has been working great like this all along and the transfer button always worked.
    By putting the code back to the "*" the button started to work again.
    Perhaps a bug on FOP2 that is not picking up the code change from asterisk?
    Would it be possible that freepbx changed something and an updated of freepbx broke FOP2?
    I am running the latest 2.7.0.8 core and every module is uptodate.

    I would like to put it back to "8" since every one is used to that code.
    thanks

  3. Wed Jul 21 19:55:19 2010
    sergiocesar started the conversation transfer to voicemail quit working.

    very weird, it has been working all along but today it stopped. when we try to select the extention to transfer to and click on the transfer to voicemail button the call to be transfered hears voice saying goodbye and the call is disconnected.
    normal transfer works ok. all manual transfer blind or attended direct or voice mail not using the panel works fine.

    How can I troubleshoot this?
    I have restarted asterisk and fop2 but still the same.

  4. Fri Jun 25 12:17:04 2010
    sergiocesar posted in CLID dynamic hide.

    great, indeed it may be funky but the overall benefits to those with lots of buttons may override the funkyness, perhaps it could be set on a switch one can turn it off if one doesnt have so many buttons to display. I will be waiting for the release. if you want me to beta test it let me know I have 3 customers i can try this on.

  5. Fri Jun 25 11:24:30 2010
    sergiocesar started the conversation CLID dynamic hide.

    My phones have 2 lines each and the button uses 3 lines for each button. I see that the trunk listing will show the call only when there is a call and at call end it just disappear.
    Can the same idea be applied to the buttons where it will show only the 1st line with the Ext number and name but when a call is in progress it will open a new line and display it. That will save 2 display lines per row fitting more button on the same screen.
    it may be annoying to some I would imagine but it should not be as bad as having to scroll the screen down to see the rest of the buttons.
    I have 51 buttons for a single operator. :( and already made the font and buttons as small as it can be read.

  6. Fri Jun 25 11:16:05 2010
    sergiocesar posted in CLID color.

    Thanks, that works great.

  7. Thu Jun 24 15:15:59 2010
    sergiocesar started the conversation CLID color.

    I need to change the color of the CLID in the button, and make it bold or more contrasting so it is easier to see. like RED on a white BG.
    I am not good on css. if someone can give me some ideas to where and what to change I would appreciate.

  8. Mon Apr 19 14:13:03 2010
    sergiocesar started the conversation popup alert on incoming call.

    How do I disable the popup alert from being displayed on every call that comes in?
    it is crowding the panel hiding access to the ext list. very annoying when the operator is busy it cascade several of those into the panel viewing.

  9. Tue Apr 6 11:33:04 2010
    sergiocesar posted in DND issues.

    THANKYOU THANKYOU THANKYOU.... :)
    that is a joy......
    Also when I added this to the box that never worked I found my problem... I missed the very first line when I copied at installation.
    thanks again..

  10. Tue Mar 23 15:02:52 2010
    sergiocesar started the conversation DND issues.

    I have just updated to the latest version on 2 systems and one system DND is working somewhat:
    it works ok if one uses *78 and *79 to turn it on and off BUT it does not work if one uses *76 to toggle.
    If one uses *78 to turn it on and *76 to togle it off the panel will continue to show it is ON and a restart of the panel wont show the correct setting.

    ON the second box I just cant get it to work at all.
    I have copied the extensions_override_freepbx.conf the the /etc/asterisk/
    I restarted the panel and reloaded asterisk but no joy...
    what could I have missed on the second box?
    Thanks

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