I'll try soon. Thanks!

Thanks a lot! I will try this out tomorrow!

Thanks for your answer. I am using the latest beta (2.20). I must insist that our operator would really like to be able to dial from the phonebook interface. I understand that this is a matter of personal preference, and I am just suggesting a feature. I hope that you will consider my suggestion. In the meantime, I'll try enlarging the dial results window.

Not exactly. The Dial box in the main page only shows partial information from the phonebook, and when you have a lot of records, and some of them are similar, it's hard to understand who is who from the results.

I think it could be nice to be able to dial numbers from the phonebook interface itself.

• Open the phonebook
• Search (in the phonebook interface, non in the dial box)
• Click on a phone number in the phonebook interface to call that number.

Is it possible to have more fields (ideally even user-configurable ones) in the phonebook?

For example, an address (street, city, ZIP) or some "free form" notes (as little as 1KB of notes should be enough)

I am installing FOP2 at a customer site. If they like it, and they buy it, I will do a proper translation and send it back to you.

I'd like to have a better interface to place calls from phonebook. this interface should show the phonebook, allow for some quick search in it, and allow for a call to be placed to a number in the phonebook by clicking on it or on a button near to it.

This, in my opinion, is far more "friendly" than the current method, expecially for the casual user (that is, not the pbx operator).

Also, it should be taken into account that when dialing a phonebook number it is usually needed to add a "9" or a "0" (or any other prefix) to get to the external line, so I have to save every number in the phonebook with the prefix already prepended. It could be nice to have some configuration parameter that contains the prefix to make external calls. Or you can leave it empty to make it work like it works now.

I have done some tests, and I have found that it seems that the Pickup application on my Asterisk (Debian Lenny package) is broken. If I use "dpickup" application (from bristuff) I can make it work as it should (by hand, not from FOP, because I have not tried to modify FOP to make it call dpickup instead of pickup). Maybe the pickup application should be more configurable in FOP. Is there some way to make it call dpickup instead of pickup?

Sorry, it did not work. I get quite the same error:

== Setting global variable 'PICKUPMARK' to '13'
Extension Changed 11[i] new state Ringing for Notify User 12
> Channel SIP/11-00778aa0 was answered.
Extension Changed 11[i] new state InUse for Notify User 12
> Launching Pickup(13@PICKUPMARK) on SIP/11-00778aa0
-- No channel found 8192.

I assume that 4096 (before) and 8192 (now) are non-casual numbers. That is, isn't it strange that I get exactly two "notorious" powers of 2? Maybe something's wrong in my Asterisk setup and the pickup command does not work?

I have been using PickupChan instead of Pickup in my setup, and it works, like this:
exten => _**XX,1,PickupChan(SIP/${EXTEN:2})
and this method works.

Is there something I can try? How can I trace what FOP is doing when picking up a channel?

I have just installed FOP 2.11 (not registered) and have set up 4 extensions. I run Asterisk 1.4 on Debian Lenny with a home-made configuration (I don't use FreePbx or other pre-packaged installations).

FOP seems to work, but it fails to pick up channels, both ringing or already answered.

When I try to pick up a channel, my phone rings, and when I answer the call (on my phone) drops, and the original call (the one I was trying to pick up) remains where it was.

Looking at the Asterisk console, I get this log:

Extension Changed 11[i] new state Idle for Notify User 12 (queued)
Extension Changed 11[i] new state Idle for Notify User 12
== Setting global variable 'PICKUPMARK' to '12'
Extension Changed 11[i] new state Ringing for Notify User 12
> Channel SIP/11-007b1f20 was answered.
Extension Changed 11[i] new state InUse for Notify User 12
> Launching Pickup(12@PICKUPMARK) on SIP/11-007b1f20
-- No channel found 4096.

Anyone knows what's wrong? As a new FOP user, I don't have any insight on how FOP handles call pickups.