Is there a permission or mod to prevent Trunk Pickup

  1. 12 years ago

    Is there a modification or permission to prevent operators from accidentally clicking on a trunk an "hijacking" a call?

    We just had to delete the trunk window for some operators who seem to click on this function by accident. Would prefer to either have a confirm, or just remove that function.

    Any ideas?

    Bob

  2. admin

    3 Apr 2012 Administrator

    remove the pickup permissions from your users.

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