hi ,
i have my pstn lines all of them are directed to ivr ,

sometimes the caller enter the ivr , and press wrong entering , or may not enter any thing and then
the caller is hanged .======> this is the default behavior
im using elastix 2.2

Kernel
   Linux(i386)-2.6.18-238.12.1.el5

 Elastix
   elastix-2.2.0-14
   elastix-firstboot-2.2.0-5
   elastix-system-2.2.0-14
   elastix-email_admin-2.2.0-9
   elastix-vtigercrm-5.1.0-8
   elastix-extras-2.0.4-4
   elastix-asterisk-sounds-1.2.3-1
   elastix-my_extension-2.2.0-5
   elastix-agenda-2.2.0-5
   elastix-a2billing-1.8.1-16
   elastix-addons-2.2.0-4
   elastix-im-2.0.4-2
   elastix-pbx-2.2.0-14
   elastix-security-2.2.0-7
   elastix-reports-2.2.0-6
   elastix-fax-2.2.0-4

 RounCubeMail
   RoundCubeMail-0.3.1-10

 Mail
   postfix-2.3.3-2.3.el5_6
   cyrus-imapd-2.3.7-12.el5_7.1

 IM
   openfire-3.5.1-2

 FreePBX
   freePBX-2.8.1-7

 Asterisk
   asterisk-1.8.7.0-0
   asterisk-perl-0.10-2
   asterisk-addons-1.8.7.0-0

 FAX
   hylafax-4.3.10-2rhel5
   iaxmodem-1.2.0-1.1

 DRIVERS
   dahdi-2.4.1.2-5
   rhino-0.99.4-2.rc1
   wanpipe-util-3.5.23-1

my issue is , alot of hanged calls are exit in my cdr report , so im doubting that there is an issuue from my ivr ,

at the cdr report , it give me the caller with destination hang , and there is no recorded call , " no icon which indicates that the call has been recorded"

my request is , i want to enable recording the calls when caller enter the ivr and hanged before be directed to any extention or queue .