dr.x

Member

Last active 11 years ago

  1. 11 years ago
    Wed Dec 5 09:44:26 2012

    hi admin ,
    thank u very much .

    the problem disappeared suddenly.

    regards

  2. Sat Dec 1 07:13:31 2012

    hi admin
    u may miss understood me ,
    i mean that the http port changed to 7000
    and the https port changed to 7001
    and i cancelled the redirection from http to https .

    after that , i faced the problem above that i discussed .

    regards

  3. 12 years ago
    Tue Nov 27 10:43:01 2012

    ???????????????? :oops: :oops: :oops: :oops: :oops:

  4. Sat Nov 24 14:50:01 2012
    dr.x started the conversation problem in fop2 after changing HTTPS & http port.

    hi ,
    today ive changed the https & http port of elastix server .

    every thing is ok

    but im facing a problem when i try fop2 ,

    the problem is when i go to fop2 panel page ,
    it request 4 files to download them :

    http://x.x.x.x:2200/fop2/audio/blip1.wav
    http://x.x.x.x:2200/fop2/audio/2up2.wav
    http://x.x.x.x:2200/fop2/audio/silkyalert.wav
    http://x.x.x.x:2200/fop2/audio/ring.wav

    as you see , every time i have to cancel downlading those 4 files and then i can use fop2 . :cry: :cry:

    how to fix the problem and prevent these annoying requests of downloading the files above ???

    regards

  5. Sat Sep 22 06:44:40 2012

    hi ,
    i have my pstn lines all of them are directed to ivr ,

    sometimes the caller enter the ivr , and press wrong entering , or may not enter any thing and then
    the caller is hanged .======> this is the default behavior
    im using elastix 2.2

    Kernel
       Linux(i386)-2.6.18-238.12.1.el5
    
     Elastix
       elastix-2.2.0-14
       elastix-firstboot-2.2.0-5
       elastix-system-2.2.0-14
       elastix-email_admin-2.2.0-9
       elastix-vtigercrm-5.1.0-8
       elastix-extras-2.0.4-4
       elastix-asterisk-sounds-1.2.3-1
       elastix-my_extension-2.2.0-5
       elastix-agenda-2.2.0-5
       elastix-a2billing-1.8.1-16
       elastix-addons-2.2.0-4
       elastix-im-2.0.4-2
       elastix-pbx-2.2.0-14
       elastix-security-2.2.0-7
       elastix-reports-2.2.0-6
       elastix-fax-2.2.0-4
    
     RounCubeMail
       RoundCubeMail-0.3.1-10
    
     Mail
       postfix-2.3.3-2.3.el5_6
       cyrus-imapd-2.3.7-12.el5_7.1
    
     IM
       openfire-3.5.1-2
    
     FreePBX
       freePBX-2.8.1-7
    
     Asterisk
       asterisk-1.8.7.0-0
       asterisk-perl-0.10-2
       asterisk-addons-1.8.7.0-0
    
     FAX
       hylafax-4.3.10-2rhel5
       iaxmodem-1.2.0-1.1
    
     DRIVERS
       dahdi-2.4.1.2-5
       rhino-0.99.4-2.rc1
       wanpipe-util-3.5.23-1

    my issue is , alot of hanged calls are exit in my cdr report , so im doubting that there is an issuue from my ivr ,

    at the cdr report , it give me the caller with destination hang , and there is no recorded call , " no icon which indicates that the call has been recorded"

    my request is , i want to enable recording the calls when caller enter the ivr and hanged before be directed to any extention or queue .

  6. Wed Sep 5 06:17:36 2012

    hi admin ,
    did you mean i cant get benifet of this phonebook ??? and map it to my telephones ????

    regards

  7. Mon Sep 3 08:20:59 2012
    dr.x started the conversation how to use phoneebook fop2 with my telephones ?.

    hi ,
    i have two types of telephones
    Yeahlink & Grandstream .

    now from fop2 phonebook , i created users and phones .
    but my request is how to connect these data with my phones ??

    regards

  8. Thu Aug 30 11:20:35 2012

    hi ,
    i have a very big problem ,
    i have an ivr system===>if press 1 ======> queue number 30 =======> music on hold untill some one rpely the call

    here is above my scenario which i have .

    my problem is , which happened after using fop2 is ,

    assume some one reached queue 30 and queued at waiting for a short ime on MOH then leaved before anyone reply him ,
    i note that the dhahdi cahannel still active for long time , and the queue phone still ringing !!!!!!!!!!!!!!11 :shock: :shock:

    this is a big problem , ===> the caller leaved and close the call but in my fop2 it seems that the caller still calling and the phones inside the queue still ringing !!!!!!!!!!!!!! :o :o :o :o :o

    now asume after all of that , someone of the phones in queue replied this call which its caller has leaved long time ago ,
    we hear this annoying sound >
    http://www.mediafire.com/?a7aelli2pk5u63c

    another horrible issue :
    at elatsix cdr report , it record the call as being recived call !!!!! not missed call !!! which really bad issue .

    ive recorded this sound and uploaded it , and wish to help what is the cause of this problem
    here is the sound file link :
    http://www.mediafire.com/?a7aelli2pk5u63c

    here is the view from fop2 , it still active although the caller ended the call from his side >
    http://www4.0zz0.com/2012/08/19/19/382606361.png

    ========================
    here uis my system config :

    Kernel
    Linux(i386)-2.6.18-238.12.1.el5

    Elastix
    elastix-2.2.0-14
    elastix-firstboot-2.2.0-5
    elastix-system-2.2.0-14
    elastix-email_admin-2.2.0-9
    elastix-vtigercrm-5.1.0-8
    elastix-extras-2.0.4-4
    elastix-asterisk-sounds-1.2.3-1
    elastix-my_extension-2.2.0-5
    elastix-agenda-2.2.0-5
    elastix-a2billing-1.8.1-16
    elastix-addons-2.2.0-4
    elastix-im-2.0.4-2
    elastix-pbx-2.2.0-14
    elastix-security-2.2.0-7
    elastix-reports-2.2.0-6
    elastix-fax-2.2.0-4

    RounCubeMail
    RoundCubeMail-0.3.1-10

    Mail
    postfix-2.3.3-2.3.el5_6
    cyrus-imapd-2.3.7-12.el5_7.1

    IM
    openfire-3.5.1-2

    FreePBX
    freePBX-2.8.1-7

    Asterisk
    asterisk-1.8.7.0-0
    asterisk-perl-0.10-2
    asterisk-addons-1.8.7.0-0

    FAX
    hylafax-4.3.10-2rhel5
    iaxmodem-1.2.0-1.1

    DRIVERS
    dahdi-2.4.1.2-5
    rhino-0.99.4-2.rc1
    wanpipe-util-3.5.23-1

    ========================
    with my best regards

  9. Thu Jul 19 16:18:01 2012

    thanks admin very much

    i could hear now when the caller on the ivr

    regards
    :D

  10. Wed Jul 18 03:29:45 2012

    hi ,
    in fop2 the option of hearing the call is so cute

    but sometimes i would like to hear the user as just he connect to my pbx , like when the user is connected to ivr and music on hold before being transferred to users ,

    why i couldnt hear that , i could only hear after my the agent answer the call and the call initiatec !

    i can hear all the call by 555 , but i would like to hear all the call from fop2 because its very simple and cute

    how could i do that ???

    regards

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