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  1. 11 years ago

    I have installed the latest FOP 2 64bit onto

    PIAF 2.0.6.4.3
    Centos 6.4
    Asterisk 11.3.0
    FreePBx 2.11

    I get the main panel screen with extensions, etc, but cannot get the drop down menu when clicking on the extension presence icon.

    As shown in the image from the manual: http://www.fop2.com/documentation-userm ... ctions.php

    Appreciate any help. Thanks

  2. admin

    23 Apr 2013 Administrator

    The submenu is only shown when there are actual actions to perform, and that depends on permissions/configurations.

    To send email, you must configure an email address for that extension using fop2admin fop2 buttons
    To add/remove/pause from queue, a queue button must be shown on screen, and you need all,queuemanager or queueagent permissions
    To chat, you must have a license that includes the chat feature

    If no conditions are met, the menu is actually empty. That is what's happening in your case.

    Best regards,

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