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Multiple Parking Lots

  1. 14 years ago

    simon

    24 Aug 2010

    Hi,

    I run into a little problem with multiple parking lots. The lots display correctly, show parked calls correctly but do not detect the pickup of a parked call, the call appears to stay in the lot until the person who unparked the call hangs up.

    If you unpark the call using FOP2 it works fine, but this appears to be because that uses a transfer event rather than actually unparking the call?

    If I go back to just using the default parking lot it works fine.

    My Features.conf looks like this:

    parkext=6000
    parkpos=-7
    context=parkedcalls
    parkingtime=45

    [parkinglot_bml_default]
    parkpos=6170-6178
    context=bml_default
    parkingtime=120

    [parkinglot_bml-deult23]
    parkpos=3270-3278
    context=bml-deult23
    parkingtime=120

    FOP2.cfg looks like this:

    [PARK/parkinglot_jam_default]
    type=park
    label=JAM Default Lot
    extension=6000
    context=jam_default

    Anyone got any ideas what i'm doing wrong?

    Simon.

  2. admin

    24 Aug 2010 Administrator

    Hi Simon,

    This smells as a fop2 bug. Multiparking support was not heavily tested. If you could capture fop2_server debug output while parking and then picking up it might help to troubleshot. You can also try to catch me online at www.fop2.com to talk about it. To start fop2_server in debug mode you need to stop the service first:

    service fop2 stop

    and then start it from the command line:

    /usr/local/fop2/fop2_server -X 15

    Best regards,

  3. bluecrow76

    1 Sep 2010

    Nicolás,

    fop2 is AWESOME!

    Just in case you haven't received any debug information yet, I have done what you requested and posted the results at the following link:

    http://files.bluecrow.net/tmp/fop2-multpark-debug.txt

    We have just deployed the latest fop2 in a multi-tenant 1.6.2.X environment and are anxiously awaiting the fix to multi-parking! :)

    Thanks!

    -Mitch

  4. admin

    1 Sep 2010 Administrator

    Thanks, the output was useful. I have made some changes on my dev version, but I cannot release a beta yet. Please contact me privately so we can arrange a test..

  5. bluecrow76

    7 Sep 2010

    Nicolás,

    I sent you a PM a few days ago. Feel free to PM me or email me with a link to a development version that you would like me to test.

    Thanks!

  6. admin

    14 Sep 2010 Administrator

    Hi, sorry, the dev version has untested changes on the license check so I cannot yet send you one yet, or I will have to revert the license checking function. In its current form it won't work with your current license. Let me work a little bit on it and I will email you again.. Please let me know the distribution you were using... centos5 32 bits?

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