Hi All,
We're having issues where somebody sets themselves to busy/dnd - leave their desk - and return to only see they have been logged out of FOP2 and also all queues previously logged in to.
Is there a timeout setting ANYWHERE in FOP2?
Thank you
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7 years ago
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@admin - Any thing you can add here? :)
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No, there is no timeout in FOP2 itself. However, FOP2 will kick unresponsive clients.. an unresponsive client is a browser that is not sending keepalives (and by default, all fop2 connected clients will send a keepalive packet every few seconds).
You can start FOP2 in debug mode and look at the log at around the time a user gets disconnected, and you might see some lines indicating the reason for the disconnection, it could also be a kind of socket error/network disconnection.
http://members.asternic.biz/knowledge_base/how-to-debug-fop2
