Hi
using 2.31.18 plugins Presence Box DND Integration,Queue Pause from Presence box
Agent logged in via fop to queues , make pause or DND unpause and "undnd" - all ok
Now Agent goes to DND and later logged aut from queue - in fop the DND is gone the databse /fop2state/SIP/XX is deleted,
the DND/XX is not deleted - so the extension XX is still DND but not longer show in FOP
br
Marcelo