Queue Member

  1. 14 years ago

    Hi,
    i have the queue field and when a member is logged in it shows me the member and that's ok.
    I wanna know if its possible to show the "idle" time of the member (as in the old version of fop).
    I know I can see for how long the member is paused (but it's not working too).

    So, someone can help me with this settings ??
    Thanks

  2. admin

    17 Sep 2010 Administrator

    Neither information is available on fop2 display. The problem is that asterisk does not provide that information either via status or manager events, so if I happen to add it to fop2 the numbers would not be entirely reliable as the initial state does not provide that information.

    Asternic has a realtime view and it also keeps track of queue statistics and times, including pause durations, alarms on pauses, etc.. But it relies on storing queue activity data into a mysql database. FOP2 will not include those by default as its overkill for its general purpose.

    If I happen to add the times in the future, they will not be 100% accurate, so I am hesitant on doing so.

    Best regards,

  3. Ok.
    We have Asternic Lite installed on a Debian 2.6.26 kernel.
    is there a problem with this kernel version because our realtime option isn't working.
    which kernel version do you sugest?

    Is there a portuguese version of Asternic?

    thanks

  4. admin

    17 Sep 2010 Administrator

    Asternic Lite needs a little patch in order to work with Asterisk 1.6, in realtime_functions.php you have to change the text:

    "show queues"

    with

    "queue show"

    and also the text

    "show channels concise"

    to

    "core show channels concise"

    Best regards,

  5. Hello guys,

    I have a two doubts.

    1 - Does Asternic works with Asterisk 1.4?

    2 - What about the Kernel version?

    Regards

    []'s

  6. admin

    17 Sep 2010 Administrator

    Yes it works with asterisk 1.4. Kernel version does not matter. Best regards,

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