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Preserving an CLID in the recording filename

  1. 13 years ago

    asalamon

    26 Jun 2011

    Hello,

    I bought FOP2 license lastly...

    I'd like to preserve the number of the extension that dials out (Caller ID) in the recording filename.
    When building the filname in fop2.cfg I can use:
    ${UNIQUEID} = Unique Id of the call
    ${TIMESTAMP} = Unix Timestamp when the recording was initiated
    ${DEST_EXTENSION} = Target extenstion being monitored
    ${ORIG_EXTENSION} = Extension/User that started the recording (not the other leg)
    ${MBOX} = Mailbox of the extension/user that startend the recording

    ORIG_EXTENSION is the number somebody used to login FOP2 portal (NOT an extension that initiates a call).

    We have in our company (small bank) a phonecalls supervisor that records some importent calls intiated by local extension to our customers for a future proof if thay will brake their promises...

    How to configure preserving Caller ID in the recording filename in FOP2 ?

    best regards,
    Arek

  2. admin

    26 Jun 2011 Administrator

    Fop 2.21 beta adds some variables you can use to the monitor filename:

    ; ${CLIDNUM} = Callerid or Dialed number for the active call
    ; ${CLIDNAME} = Callerid name for the active call
    ; ${MBOX} = Mailbox of the extension/user that startend the recording

    The beta was announced here:

    View Post 922

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