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Elastix 2.2, FOP 2.2 - Login Issue

  1. 12 years ago

    opencollect

    6 Feb 2012

    This is one for the books.

    I have scoured the Forums. I have Elastix 2.2, and installed the FOP2 panel via the addons. I have made sure the manager exists and is configured in both Asterisk and the FOP2 config files (they match). I have all ports open on the server and I purchased a license with it installed correctly. I have tried on all three major browsers with the same result. I have also had palo santo support look at the server - they were stuck.

    All that happens is when I go to the fop2 panel in Chrome, the login appears, and I use my login info, and it just spins saying "Connecting to server, attempt number:". In IE and Firefox, the login box never comes up.

    Any clue why this is happening?

  2. admin

    6 Feb 2012 Administrator

    The elastix version is based on fop2 server 2.23, so the latest google chrome does not work. Use another browser until we release and updated elastix rpm. The other browsers should work just fine and the login should show up normally. I cannot tell you why not, but you could try bypassing the elastix login by loading directly

    http://your.server/fop2/fop2.html

    Best regards,

  3. opencollect

    7 Feb 2012

    i have tried all three browsers and none of them work. Any advice?

  4. opencollect

    7 Feb 2012

    I just downloaded 2.23 and need to know how to install it, and have it installed in elastix. Do you have a manual install directions that I can use?

  5. admin

    7 Feb 2012 Administrator

    If fop2_server is running, and the port is not blocked, and you do not have any firewall or client issues (flash blockers, etc), then it will work. That is for the books.

    So, you better try to catch me on the live help, as the forum or emails is not a good way to troubleshoot. I can connect to your box and probably fix the issue or at least find out if its a client/network problem in 2 minutes TOPS providing you can give me ssh access to your box.

    Best regards,

  6. opencollect

    7 Feb 2012

    EDITED -- do not post passwords!

    I will pay a fee for support - because I have 8 of these installations. Please just make sure to tell me what to do.

    I uninstalled the FOP2 thru the elastix interface - so it needs to be reinstalled.

    We use Chrome and IE - not firefox.

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