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fop2 64bit on standard asterisk

  1. 11 years ago

    meself7

    23 Apr 2013

    hello,

    I am setting up an asterisk server in a company as a test of voip calling.
    I have used as test a standard asterisk install with the asterisk-gui as gui.
    And to provide oparators of a pannel i installed fop2.

    Now my issue is that fop2 has given me alot of problems on the x64 bit server (i have a test server that runs 32 bit just fine with the same setup as the 64 bit one).

    One of the issues is, that it hid the line1 and line 2 in each button (it gives those items the class invisable).
    Ive solved this problem by changing the css classes so that the css class invisable does not exist anymore.

    My second problem is that fop2 does not want to display the dropdown menu when you click the green circle on a button.
    I have yet to find a solution to this problem.

    I hope you have a way of figuring out what has gone wrong on this installation.

    greetz
    meself7

    (ps sorry if the english is hard to read)

  2. admin

    23 Apr 2013 Administrator

    Hi,

    Your problem is not related at all with the 64bit vs 32bit version. Your problems are strictly client related (javascript part, the same in every platform), and is due also probably to misconfiguration. Style is also the same in both verisons, so there is no need to edit any .css.

    There is a setting to alter the display: dynamic line display. If that is set in the general preferences (presence.js) or in the individual preferences set in the fop gui, the line1 and line2 will be hidden. You can turn that option on and off in the preferneces, no need to alter css styles.

    Regarding the actions submenu, it will display only if you have actual actions to perform. For example, the queue actions like add/remove/pause will be shown if there are queues in the display, and the user has privileges to perform those actions "all,queuemanager, or queueagent".

    So, just configure fop2 correctly. It is not related at all with 32 or 64 bit versions.

    Best regards,

  3. meself7

    23 Apr 2013

    hello, thx for your reply,

    But the browser i am using to test the faulty and the working version is in both cases the same.
    Even to the point that i am running them both at the same time in different tabs, (so it cannot be client related, also because i have tested it on different types of computers and browsers).

    The setting about the dynamic line display is something i have already checked because I already figured out that should have been the cause.
    But this setting is set on false, my biggest gues would be that it cannot read the file (correct me if im wrong).

    And my user does have privelages set to ALL in /usr/local/fop2/fop2.cfg.
    (ps i do not work with queues only with user buttons, starting out with a basic simple installation).

    Is it possible that something went wrong during the installation?
    If it did i have tried reinstalling but it keeps happening, even with the default settings.

    greetings
    meself7

  4. admin

    23 Apr 2013 Administrator

    Hi,

    Client is not only the browser, but also the web application. I meant that the web application (javascript, html and php files) are the exact same in both 32 and 64 bit versions. The only change is in the fop2 server binary. All the problems you describe are not related to the server, the server does not know how to present buttons, if they show one line or two lines.

    You already modified a style on the 64 bit machine in order to see the lines, so you are now not using the default styles. I cannot say that your modifications could have introduced any other visual or style glitches. You can reinstall to be sure you get again the standard files if you want.

    Dynamic line display can be set PER USER by clicking on the settings icon in the fop2 display. That user setting will override the global setting in presence.js. Also, a syntax error in presence.js can lead to strange behavior, as the file might fail to load completely or partially due to that error generating perhaps those issues.

    Regarding the drop down menu, it depends on your fop2 user permissions and button display, look at this post:

    viewtopic.php?t=1794

    Best regards,

  5. meself7

    25 Apr 2013

    hello,

    The problem with the lines not showing was the setting in the gui set to dynamic and not in thepresence.js.
    (I have now got the default files back from the installation folder).

    I still can't get the drop down menu to show, but i will look into that even more.
    (I have set the user permissions to all,phonebook,dial,hangup,pickup).

    greetings
    meself7

  6. admin

    25 Apr 2013 Administrator

    The submenu is not about permission only. For queue actions, a queue button must be displayed. If you are on the free version, with a 15 button limit, it is possible that the queue buttons are not showing because the limit was reached. So, no queue actions will appear even if you have all permissions set. The easiest way to test is to go to "fop2 buttons" and add an email to your extensions, then click on the presence icon for those extensions (with an email set).

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