We have 200 staff which simply use FOP2 as a staff directory etc....no click/dial/transfer options are required....is there anyway i can remove the 'login' box so when they go to fop2 url it opens the button page straight away?

Thanks
Court

Hi Nic,

Ive tried changing a few parameters in operator.css, but i still can't get the full labels showing...ie: label "Roberts Conference Room" only shows "Roberts "....can u pls tell me the exact paramter to change?

Many thanks

sorry, i might be really missing something.....but what about the label...today Marcel is logged in, so the label would say 402 Marcel....but tomorrow when John logs in, that same SIP extension button needs to say 410 John....so therefore wouldnt i need to change the label and reload to get it to show names correctly as people log in to different phones?

ah sorry ok....

402 (402 Marcel Brandenburg) available at '1053@agents' (musiconhold is 'default')
403 (403 Tessa Clarke) available at '1062@agents' (musiconhold is 'default')
404 (404 Merri Blakemore) available at '1055@agents' (musiconhold is 'default')
405 (405 Glyn OBrien) available at '1103@agents' (musiconhold is 'default')
406 (406 Russell Garvey) available at '1037@agents' (musiconhold is 'default')

so in our environment when people are dynamically logging in and out all day, we would need to rebuild the fop config file each time somebody logs in to reassign the channel to which ever phone they logged into?

if this is the case, is there any way to issue a 'refresh' to fop2_server, otherwise each time somebody logs in i would have to restart the fop2_server service, and that would cause all clients to disconnect (i assume)

Many thanks

Can anybody help me with this?

Thanks
Court

Hi Paul,

I had this issue, check your interfaces....due to my setup i actually don't have eth0, i have eth1 as the primary lan adapter....so i had to run ./fop_server -iface eth1 to force it to bind to eth1 instead.

Fixed it for me, hope it does for you too
Cheers
Court

Hi Nic,

Sorry my complete button config is:

[Agent/510]
type=extension
extension=510
voicemailext=*510@fop
channel=Agent/510
context=fop
mailbox=510
label=Courtenay Greig 510

It displays, but when i make a call, it shows no change, however if someone rings me, Line one changes to show the new info, the the colour doesnt go red and the little LED remains unchanged. Its like its only getting half the info....

Is the above config correct?

Thanks Court

I have 200 users which are set up as agents using AgentCallBackLogin etc to enable hotdesking. With FOP1 i was able to use the same config but simply have

[Agent/496]
extension=496

instead of

[SIP/496]
extension=496

and everything worked fine. This doesn't seem to work with FOP2.

Am i missing something really simple?
Thanks
Court