Curious about how to handle licenses in a hot failover cluster environment.

Nicolás,
OK so I have run into another snag. When the user that belongs to no groups logs in , the 'ring group' buttons appear with no problem and function correctly. As soon as that user is added to a group (via the freepbx module) the ring group button disappear. I took a look at the code / mysql data base but do not see a way to add the buttons that will not be wiped out by the button generation script.

So it looks like i have two options:
do not use groups , this will ham string the functionality and really not an option for this customer.
rebuilt the ring groups as queues , there is a little bit of issue with load on the system and other minor 'behavior' issues when setup this way.

Any ideas you might have would be gladly received.

I cannot imagine that having the ability to add 'custom' buttons and manager from the gui would be a bad feature. Is there a bounty system in place that might help this along?

Once again thanks for a stellar product and the support that you provide.

Bongfrog

Nicolás,
First thanks for the info it is now working , I also have included the group=Ring Groups statement to separate out the destinations. I understand the alternatives but let me explain the situation so it might give other users ideas.
This company has a elderly receptionist that has answered the phones for years , you know, the change is bad type, she also has a bit of issue with her sight. We decided to use one of the larger HP touch screens (22 inch) with FOP2 running in full screen. This allows her to see the buttons and transfer to users , and now the ring groups with only a touch of her finger. Transferring using the dial field is not and easy task in this configuration. Our next step is to use a softphone on the 'console' to make things even simpler for her. A very slick setup all thinks to FOP2.

I do have one other question relating to the Groups= statement. How would one move the group (it currently appears below the rest of the extensions) to the side bar below Queues and Trunks?

Thanks again,
Bongfrog

I have been searching for a way to add a set of buttons to allow our receptionist to transfer calls to ring groups. Status would not be of concern just a way for her to use the same technique as transferring to stations. This would make training so much easier.

thanks