I am trying to send the FOP2 Recording to the Monitoring Tab of Elastix, and having a bit of troubled.

I have reviewed the code, and believe I have everything done correctly, but it still doesn't show up. Recordings are being saved locally.

Here is what I have edited:

Fop2.CFG

monitor_filename=/var/spool/asterisk/monitor/${ORIG_EXTENSION}_${DEST_EXTENSION}_%h%i%s_${UNIQUEID}
monitor_format=wav
monitor_mix=true
monitor_exec=/usr/local/fop2/recording_elastix.pl

recording_elastix.pl
# configurable variables
my $DESTFOLDER = "/var/spool/asterisk/monitor/";
my $SOX = "/usr/bin/sox";
my $SOXMIX = "/usr/bin/soxmix";

When I record a call from FOP2, the file is created on the server, but does not show up in the monitor tab. Did I missing something? I have verified that sox and soxmix are there.

Any advice would be great.

-Ton

I have the same issue. When I click on the Voicemail tab none of the recordings show up, however I do see the recordings in the /var/spool/asterisk/monitor folder with the correct extension prefix.

How can we fix this? Thanks

Bill

I am having the same problem. I used the recording_elastix.pl script but it still did not appear, so i decided to debug some more. This is what i have come across with. I'm not expert, but i have tried to put a logical mind in trying to get at the bottom of the problem.

a.) the recording_elastix.pl script requires in and out files and the final output file .wav ( which i had done in the fop2.cfg )
b.) the monitor_mix = true ( prevents the recording_elastix from running because it can no longer locate the 'in' and 'out' files ( so i set this to false ). This after looking at the recording_elastix.pl script that it mixes it too.
c.) I noticed that the uniqueID in the CDR table for that specific call is NOT Equal to the uniqueID of that of the generated wav file after the recording by FOP2. It is incremented by "1" .. example 1338135904.7.wav whereas the cdr shows 1338135904.6 <--- notice the 6 and 7 . So this alone is not equal that is why the update script for mysql will never write the "audio:fnm" correctly.

Now my setup is run on elastix and the fop2 version is the one provided by them 2.25. I only installed the license. I tried racking my brain looking at the forums and found this thread which i hope anybody out there from FOP2 can shed light on.

I can fix this problem by editing the update portion of the script to the mysql table but my question in the first place would be, why the Increment in the UniqueID?

Any help would be greatly appreciated. Thanks

You are right. The recording leg is what is causing the uniqueid to be different. The destination is clicked and recorded it no longer matches the one on cdr because what is recorded is the source uniqueid. Is there any work around on this because when you use fop2 for recording the calls, there are cases wherein you don't know who originated the call. So i might be clicking on the destination and when i click on record, it will not process the recording.

Also, is that right about what i commented that the monitor_mix should be set to false for this script to run successfully?

Hi,

I am also experiencing this issue, where the calls are being recorded and mixed together then not appearing in the Monitoring tab.

-rw-r--r-- 1 asterisk asterisk 289964 Oct 9 13:47 7026_7030_134235_1349786396.140275.wav

Im using Elastix 2.3.0 Revision 8 (according to the web interface).

Nicholas - Did you resolve the issue you were looking into ?

Hi Nicholas,

Yes this is correct, the issue I am experiencing.

Am I able to obtain a copy of the next release for testing as this feature is mostly being requested in house?

Many Thanks,

Gavin

Hi Nicolas,

Thank you very much for your reply.

To confirm.

I am extension 7026 , my colleague is extension 7027

If I make a call from 7026 and record it - this call is shown in the Monitoring tab in Elastix.

If my colleague makes a call (7027) and I record it with my user 7026 (I have all permissions), then the recording is visible on the disc and the channels gets mixed together but is NOT visible under the Monitoring tab when i log in as user 7026.

So I believe the monitor_exec scripts are being called correctly. I am calling ;

monitor_exec=/usr/local/fop2/recording_elastix.pl

Here is my call recorded as user 7026 for user 7027 ;

/var/spool/asterisk/monitor
-rw-r--r-- 1 asterisk asterisk 844204 Oct 9 14:19 7026_7027_140622_1349787888.140752.wav

This call isnt displayed under the Monitoring tab.

--
Gavin

Hi Nicolas,

That would be great if I could try the patched copy out - I also have you on googletalk as well , what time is good for you (I am in the UK).

Gavin

Similar issue here (with Elastix 2.3). I can grab incoming and outgoing calls permanently within the extension -> shows up in [ Monitoring ]
I can grab calls within FOP2 -> doesn’t show up in [ Monitoring ]
In both cases the *.wav files are in /var/spool/asterisk/monitor/
I tried with the rpm within Elastix and the manual installed version 2.26.
I tried all the hints here but no success.
Any advice?

Thanks

I can grab calls within FOP2

I am on Elastix 2.3 also and cannot see how to pickup the recorded calls from within FOP2 , where is this option?

also I have this same problem with FOP2 and no calls showing up in Monitoring on Elastix despite changing settings, I just found this post but posted a similar request yesterday to this site.

Hi Nicolas,

Do you advise using this version? I get a 404 error if I try to download it.

Gavin