Can't See Voicemails

  1. 13 years ago

    Hi All,

    Install fop2.20 under Trixbox and got everything working.

    When I hover over my extension in fop2 screen, it has New 0, Old 4. There is no voicemail links I can listen when I click the mail icon. Any ideas?

  2. admin

    4 May 2011 Administrator

    What do you see when you click on the voicemail icon? You will have to select the Old tab at the top to list the voicemails (providing you have the voicemail explorer feature licensed).

    Best regards,

  3. This is what I see when I click the voicemail icon:

    A popup window with the following tabs:

    New
    Old
    Work
    Family
    Friends

    and trashbox icon

    When I click on any of the links, there is nothing.
    I just bought the VM upgrade and installed the code with no issues and restarted fop2

    #service fop2 restart

    Any ideas?

  4. admin

    10 May 2011 Administrator

    Be sure you have "all" as permission both in read & wirte in /etc/asterisk/manager.conf

  5. This is what I have in that file:

    --
    ;
    ; Asterisk Call Management support
    ;
    [general]
    enabled = yes
    port = 5038
    bindaddr = 127.0.0.1

    [admin]
    secret = amp111
    deny=0.0.0.0/0.0.0.0
    permit=127.0.0.1/255.255.255.0
    read = system,call,log,verbose,command,agent,user,originate
    write = system,call,log,verbose,command,agent,user,originate

    #include manager_additional.conf
    #include manager_custom.conf
    --
    Do I change the two lines to read?

    read = all
    write = all

  6. admin

    10 May 2011 Administrator
    [admin]
    secret = amp111
    deny=0.0.0.0/0.0.0.0
    permit=127.0.0.1/255.255.255.0
    read = system,call,log,verbose,command,agent,user,originate,all
    write = system,call,log,verbose,command,agent,user,originate,all

    You can also do as above...

    In trixbox you must use "all" for AMI userevents to be propagated. And some fop2 functionality depends on userevents.

  7. Yes, that worked!

  8. I am having the same issue. I cannot see emails in the Voicemail Explorer. I am licensed for it.

    This is what my manager.conf looks like:
    [code][admin]
    secret = mypassword
    deny = 0.0.0.0/0.0.0.0
    permit = 127.0.0.1/255.255.255.0
    read = system,call,log,verbose,command,agent,user,originate,all
    write = system,call,log,verbose,command,agent,user,originate,all
    [/code]

    Any suggestions would be great!

  9. admin

    9 Jun 2011 Administrator

    Seems you have the problem, but not the same issue as adding "all" would fix the voicemail showing in trixbox. Do you use trixbox? Or perhaps some other distro? Or perhaps plain asterisk? Do you use file based voicemail? What happens when you click on the mwi icon? Do you see the mwi icon when you have voicemail? Are you clicking your own voicemail or others? If you click on others, you must have the voicemailadmin manager permission set for the user.

    Best regards,

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