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in buttons_custom.cfg I have

[SIP/XXXX]
type=extension
label=Bob
extension=XXXX
context=from-internal
server=10.5.5.253

(where XXXX is an extension number)

But this extension does not show up in the FOP2 panel. Did I miss a step?

Problem with buttons_custom.cfg is that if you define groups for users, they won't show up as they will not appear in the group definitions.

To see if the file is being incuded or not, just run

/usr/local/fop2/autoconfig-buttons-freepbx.sh

and eximine the output, does it show?

I don't have any groups for users at all, so that's not an issue.

It's not being included. Yet, here's the last few lines of the script.

echo
if [ -f buttons_custom.cfg ]; then
cat buttons_custom.cfg
fi

And the /usr/local/fop2 folder I have it stored in ls - output

-rw-r--r-- 1 asterisk asterisk 91 Aug 25 01:07 buttons_custom.cfg

You misunderstood what I was saying - the contents of the custom file are not included; I ran the debug as you requested and it did not show the extension in the buttons_custom.cfg file.

What I was saying is that the script definitely contains the code to call it (ie I have the current version), and the file definately exists, but the button does not appear.

How do I debug why buttons_custom.cfg file can't be loaded?

It says there is no buttons_custom.cfg

But there is - here's the directory listing. I must be missing something simple.

• rw-r--r-- 1 root root 36 Aug 24 00:03 autobuttons.cfg
• rw-r--r-- 1 asterisk asterisk 36 Jun 23 13:35 autobuttons.cfg.~1~
• rwxr-x--x 1 root root 7889 Aug 26 00:19 autoconfig-buttons-freepbx.sh
• rwxr-x--x 1 asterisk asterisk 7588 Jun 23 13:35 autoconfig-buttons-freepbx.sh.~1~
• rwxr-x--x 1 root root 3032 Aug 24 00:03 autoconfig-users-freepbx.sh
• rwxr-x--x 1 asterisk asterisk 2444 Jun 23 13:35 autoconfig-users-freepbx.sh.~1~
• rw-r--r-- 1 root root 74974 Jun 23 18:31 borrame.log
• rw-r--r-- 1 root root 1032 Aug 24 00:03 buttons.cfg.sample
• rw-r--r-- 1 asterisk asterisk 1032 Jun 23 13:35 buttons.cfg.sample.~1~
• rw-r--r-- 1 root root 91 Aug 25 01:07 buttons_custom.cfg
• rw-r--r-- 1 root root 122 Aug 24 00:03 extensions_override_freepbx.conf
• rw-r--r-- 1 asterisk asterisk 6569 Jun 23 13:35 extensions_override_freepbx.conf~
• rw-r--r-- 1 asterisk asterisk 3001 Jun 23 13:35 FOP2Callbacks.pm
• rw-r--r-- 1 root root 3001 Aug 24 00:03 FOP2Callbacks.pm.sample
• rw-r--r-- 1 asterisk asterisk 5184 Jul 25 15:55 fop2.cfg
• rw-r--r-- 1 root root 6200 Aug 24 00:03 fop2.cfg.new
• rw-r--r-- 1 root root 77 Aug 24 00:03 fop2.lic
• rw-r--r-- 1 root root 77 Jun 23 13:51 fop2.lic.~1~
• rwxr-x--x 1 root root 8410474 Aug 24 00:03 fop2_server
• rw-r--r-- 1 root root 7168 Aug 25 23:35 fop2settings.db
• rwxr-x--x 1 root root 8219 Aug 24 00:03 generate_override_contexts.pl
• rw-r--r-- 1 root root 5230 Aug 24 00:00 NEWFOPmezFEJ
• rwxr-xr-x 1 root root 6934 Aug 24 00:03 recording_fop2.pl
• rwxr-xr-x 1 root root 6271 Aug 24 00:03 tovoicemail.pl

root@pbx:/usr/local/fop2 $

It says there is no buttons_custom.cfg

But there is - here's the directory listing. I must be missing something simple.
-rw-r--r-- 1 root root 91 Aug 25 01:07 buttons_custom.cfg

root@pbx:/usr/local/fop2 $

OK I found if I changed the script to use the full path /usr/local/fop2/buttons_custom.cfg, the autoconfig freepbx script will now call the file correctly.

Except it still doesn't show up in the panel.

What's my next step?

But I don't have any groups for users . . . that's what I keep saying.

Really! I have never defined a group for users. It's just the default settings. I can't figure out how to post a screenshot of my freepbx fop2 admin screen shot where it shows no groups are configured . . . but I have one to prove it if you want :D

I gave up trying to get this working, but I am upgrading to the new version and thought I'd try again.

Does the AMI manager user and secret need to be the same on the external server for it to work? In other words, how does it query the external server for status?

Hello,

I am having a similar issue.

I have FOP2 registered and set up to monitor two servers and because I am using FreePBX, I have to define buttons for these users manually using the "server=" value.

When I run autoconfig-users-freepbx.sh, it does show that it is parsing the buttons_custom.cfg file, but the custom buttons do not show in FOP. I originally tried with no groups set in FreePBX, then I tried setting up a group ("ALL") and manually joining that button to it using a "group=ALL" value, but it still does not show up. I have ensured that the user I am logging into FOP2 as, is able to see that group.

The test extension in buttons_custom.cfg looks like the following:
[SIP/${XXXX}]
type=extension
extension=${XXXX}
context=from-internal
label=${LABEL}
server=${HOST_IP}

With an optionally added "group=ALL" for after I tried creating a group to see if that would help.

Any information as to why I can't get these buttons to show up would be appreciated.

Thank you,

Thanks,

I got it working now, however how I did it was not what I expected. It looks like when you set FOP2 to connect to multiple servers, if you build the extensions as a mirror on both servers, FOP2 picks up hints from whichever is actually registered/active. There is no need to create any custom buttons using the "server=" value what so ever.

The added advantage is I can also use display groups without it affecting the visibility of the buttons. I don't know if this will work for others, but this might help people who are having issues with the FreePBX admin module and monitoring multiple servers.

Thanks,